Supporting Our Students
Support & Advice Services
Student Help Point
The face of the University’s broad spectrum of student support, the main purpose is to ensure you receive the correct advice and answers to enable you to have the best student experience here at RGU. We can assist with queries relating to many aspects of student life, including local information, accommodation, healthcare and finance.
We can put you in touch with any support service and book appointments for the Study Skills and Counselling / Wellbeing teams.
Student Counselling and Wellbeing Service
Student life at university can be exciting and rewarding, but we recognise that it can also be stressful and overwhelming. Our wellbeing advisor and counsellors operate a confidential service and are here to talk over any difficulties you experience whilst at university in order to enable you to get the most out of your studies.
Report and Support
We have a zero tolerance approach to sexual violence and harassment within our University community.
Our online ‘Report and Support’ platform enables anonymous as well as named Gender Based Violence disclosures, offering direct help in complete confidence. Here staff and students will also find detailed guidance and appropriate external and internal specialist support, available at all times of day and night.
Students who wish to discuss any issues face to face can find our network of First Responders across campus. Our First Responders are specially trained staff, there to support students in the event of a GBV disclosure.
Find out more about the platform, how to get help or advice and how to report something:
Disability and Dyslexia Centre
The Disability and Dyslexia team work to ensure that you can reach your full potential by offering confidential advice and specialist support to students with physical and sensory impairments, autism spectrum disorders, health conditions, mental health conditions, dyslexia and those with short or long-term support needs.
We understand that the transition from school to university can be challenging, particularly in respect of your studies. The Study Skills Service is here to support you, and can provide confidential, one-to-one advice and guidance on many aspects of academic study, including:
- Academic Writing
- Reading and note-making tips
- Exam preparation and revision techniques
- Study skills (time management, presentation skills etc)
- English language (for International Students)
- Maths, statistics and numeracy skills
- Basic IT Skills
Student Immigration Team
Our Team provides immigration and visa support to international students.
In September and January, we provide a meet and greet service to new international and EU students arriving at Aberdeen airport. We invite you to attend an orientation presentation which provides important information about life in Aberdeen, such as opening a bank account or registering with a Doctor.
Throughout the academic year the team provide guidance on extending and renewing Tier 4 student visas, Tier 4 responsibilities and work restrictions during studies.
The Treehouse Early Care and Education Centre at the Robert Gordon University (managed by Bright Horizons Family Solutions) is situated on the Garthdee campus and provides the highest quality care and education for babies and children of three months to five years of age.