Counselling and Wellbeing during COVID-19 closure
In accordance with the University’s COVID-19 guidance we are currently operating our usual working hours of 9:30 - 16:00 Monday to Friday, and are continuing to offer counselling and wellbeing support remotely. Appointments with our team can be undertaken via telephone or video call.
Please continue to make Wellbeing appointments through ASKRGU, you will then be allocated a wellbeing advisor who will work to find the best method to support you.
For those of you that have previously booked appointments and are in the system, the Administrator will be in touch with you to arrange your remote counselling session.
If you feel that you require urgent support in the first instance contact:
Opening hours
- Weekdays: Monday to Thursday 18:00 to 02:00
- Weekends: Friday 18:00 to Monday 06:00
If you are unwell you should check NHS 24 for usual advice or in the case of a medical emergency you should dial 999.
We also provide online mental health self-help programmes 24/7 through our Silvercloud platform to help with Anxiety, Stress, Depression and Body Image.
Links to further resources are available on the Student Counselling and Wellbeing RGyoU page:
If you would like to wait until face-to-face appointments are available again, please contact us now via ASKRGU and we can hold your referral until this service resumes.
If you feel you require an alternative method of support to those mentioned above, we would still like to hear from you via ASKRGU
Get help with:
- Adjusting to university life
- Living with others
- Fitting in
- Anxiety and depression
- Relationship difficulties
- Coping with change and homesickness
- Exam panic
- Stress
- Self-confidence and low self-esteem
- Substance misuse
- Procrastination
- Bereavement
- Academic concerns
- Self-harm issues
Current students can access further information about the service by visiting the Student Counselling and Wellbeing Centre pages on RGyoU.
Emergency
If you require immediate help and you are unable to contact us, please contact:
- Your GP
- Emergency Services (999) in life threatening situations
Other 24 hour helplines include:
- The Samaritans - 116 123
- NHS 24 - 111
Contact
For further information about other agencies and organisations that may be able to help you, you should visit our pages on RGyoU: