Find out the latest guidance and information about the impact of COVID-19 on the University.

COVID-19: Advice for Staff, Students and Community
Counselling & Wellbeing

Support & Advice Services 

Counselling & Wellbeing

Studying at University is an exciting and rewarding experience. For some it also brings changes which might at times be difficult and stressful. The Student Counselling & Wellbeing Centre has Counsellors and a Student Wellbeing Advisor who can talk over issues that may be concerning you.

Counselling and Wellbeing during COVID-19 closure

In accordance with the University’s COVID-19 guidance  we are currently operating our usual working hours of 9:30 - 16:00 Monday to Friday, and are continuing to offer counselling and wellbeing support remotely. Appointments with our team can be undertaken via telephone or video call.

Please continue to make Wellbeing appointments through ASKRGU, you will then be allocated a wellbeing advisor who will work to find the best method to support you.

For those of you that have previously booked appointments and are in the system, the Administrator will be in touch with you to arrange your remote counselling session.

If you feel that you require urgent support in the first instance contact:

Samaritans 
Tel: 116 123 
Breathing Space
Tel: 0800 838587
 

Opening hours

  • Weekdays: Monday to Thursday 18:00 to 02:00 
  • Weekends: Friday 18:00 to Monday 06:00

If you are unwell you should check NHS 24 for usual advice or in the case of a medical emergency you should dial 999.

We also provide online mental health self-help programmes 24/7 through our Silvercloud platform to help with Anxiety, Stress, Depression and Body Image.

Links to further resources are available on the Student Counselling and Wellbeing RGyoU page:

Student Counselling and Wellbeing (RGyoU)

If you would like to wait until face-to-face appointments are available again, please contact us now via ASKRGU and we can hold your referral until this service resumes.

If you feel you require an alternative method of support to those mentioned above, we would still like to hear from you via ASKRGU

Get help with:

  • Adjusting to university life
  • Living with others
  • Fitting in
  • Anxiety and depression
  • Relationship difficulties
  • Coping with change and homesickness
  • Exam panic
  • Stress
  • Self-confidence and low self-esteem
  • Substance misuse
  • Procrastination
  • Bereavement
  • Academic concerns
  • Self-harm issues 
 

Current students can access further information about the service by visiting the Student Counselling and Wellbeing Centre pages on RGyoU.

Emergency

If you require immediate help and you are unable to contact us, please contact:

  • Your GP
  • Emergency Services (999) in life threatening situations

Other 24 hour helplines include:

  • The Samaritans - 116 123
  • NHS 24 - 111

Contact

For further information about other agencies and organisations that may be able to help you, you should visit our pages on RGyoU:

Student Counselling and Wellbeing Centre (RGyoU)

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