Student Help Point

Support & Advice Services 

Student Help Point

From travel to tuition fees, accommodation to application forms and finance to free time, the Student Help Point can help whether you are on campus or online.

Following the Coronavirus pandemic, Robert Gordon University has closed all campus buildings to staff and students from 5pm on Friday 20 March. 

The Student Help Point continues to operate a remote reactive service. Our working hours are 9am – 4pm Mon – Fri. Contact us via ASKRGU or by emailing

You can also connect with us on Social Media:

Opening Hours & Contact Details

Monday - Wednesday, Friday 9:00 to 16:30, Thursday 10:00 to 16:30 

Telephone: +44 (0)1224 263660


The Student Help Point is located on Level 3 of the Ishbel Gordon Building.


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