Find out the latest guidance and information about the impact of COVID-19 on the University.

COVID-19: Advice for Staff, Students and Community
Making Accommodation Safer for Students

Studying at RGU

COVID-19: Student Accommodation

Information for students starting their course in September 2021

While we have addressed the most common queries, you should be aware that government guidance is being constantly updated and the restrictions for Scotland may be different to those in other parts of the UK. Read more about the Scottish Government advice:

If you have any other questions, please get in touch:


Symptoms and isolation in accommodation

I AM FEELING UNWELL AND EXPERIENCING SYMPTOMS COMMONLY ASSOCIATED WITH COVID-19. DO I NEED TO ISOLATE AND TAKE A TEST?

If you have any of the symptoms of Covid-19 (such as a persistent cough, high temperature, loss of smell and taste), you should isolate and arrange to have a PCR test as soon as possible.

WHAT MEASURES ARE IN PLACE FOR SOCIAL DISTANCING WITHIN STUDENT ACCOMMODATION?

The latest guidance from the Scottish Government  provides advice regarding students forming new households. 

Scotland is currently operating beyond Level 0, which means that there is no requirement for social distancing.

What happens if a student living in halls is displaying symptoms of COVID-19?

As per the latest government guidance, anyone displaying symptoms of COVID-19 (new continuous cough, fever/high temperature (37.8C or greater), loss of, or change in, sense of smell or taste (anosmia) should contact the NHS to arrange testing. Contact tracing will follow which is part of the national Test and Protect approach to containing the virus.

Any resident self-isolating in their student accommodation should inform site staff immediately.

ONE OF MY FLATMATES HAS BEEN IDENTIFIED AS A CLOSE CONTACT OF SOMEONE WITH COVID-19. HOW DOES THIS AFFECT ME?

You are not required to isolate just because your flatmate has been identified as a close contact. However, you should take sensible precautions such as more frequent hand washing/sanitising and increased social distancing. You should also undertake regular lateral flow testing, for which kits are available on campus.

IF I OR ANY OF MY FLATMATES ARE ISOLATING, WILL THIS AFFECT THE SERVICES I RECEIVE IN MY ACCOMMODATION?

Site staff are instructed not to enter any flats where there are one or more isolating residents. This includes cleaning, janitorial and maintenance staff. As cleaning staff will not be entering your flat while it is in isolation, it is vitally important that the residents work together to maintain a high standard of cleanliness and hygiene.

If you require additional cleaning products to be delivered to your isolating flat, this can be arranged by sending an e-mail to accommodation@rgu.ac.uk

If you have a maintenance issue which is an emergency (such as no heating or hot water), this will be dealt with and attending staff will take the appropriate precautions when entering and working in the flat.

WHAT SUPPORT IS AVAILABLE FOR SICK, OR SELF-ISOLATING STUDENTS IN RGU ACCOMMODATION?

The ResLife team is committed to providing full support to students in RGU Accommodation. Where ResLife has been made aware that a resident is unwell or self-isolating, they will regularly check in with the resident to care for their welfare.

ResLife have produced information on local shops within the area who can provide food deliveries. They will also assist with an emergency supplies package for any student within RGU accommodation who may be having difficulty in getting essential items. You can contact the Reslife team via email reslife@rgu.ac.uk.

CAN SELF-ISOLATING STUDENTS RECEIVE CARE PACKAGES OR DELIVERIES FROM FRIENDS OR RELATIVES?

If family or friends are delivering food or medicines for self-isolating residents, they should ensure that all packages are properly addressed with the resident’s name, flat and room number.

On PCR test results

I HAVE RECEIVED A NOTIFICATION FROM NHS TEST & PROTECT TO ADVISE ME THAT I HAVE BEEN IDENTIFIED AS A CLOSE CONTACT OF SOMEONE WHO HAS TESTED POSITIVE FOR COVID-19. WHAT SHOULD I DO?

NHS Test & Protect will advise you to isolate immediately and to book a PCR test. They will give you advice on how you can book a test. Information on how to book a test is also available via NHS Inform. If you are notified while on campus, you should immediately make arrangements for testing—you could attend the walk-in test site at car park 4—and then you should return to your university accommodation. PCR test results are normally received within 24 hours of the test.

It is your responsibility to let your flatmates know that you have been identified as a close contact and that you are isolating. You should then stay in your bedroom as much as possible and try not to come into contact with others in your flat.

You should also telephone our Occupational Health & Safety Department on 07966 923668 to let them know you have been identified as a close contact and are isolating. Support is available to you from our ResLife team who can be contacted at reslife@rgu.ac.uk

You should follow all instructions given to you by Test & Protect in respect of how long you need to isolate for and having a PCR test.

I RECEIVED A POSITIVE PCR RESULT AFTER BEING IDENTIFIED AS A CLOSE CONTACT. WHAT SHOULD I DO?

You must isolate for 10 days and have as little contact as possible with other people during this period—this includes your flatmates who will now also be contacted by NHS Test & Protect as close contacts.

You should stay in your bedroom as much as possible, leaving only to prepare food and to use the bathroom/shower if you do not have ensuite facilities.

If you receive a positive PCR result you must inform your flatmates immediately. You must also contact the University’s Occupational Health & Safety Department on 07966 923668 to report your positive result.

Support is available to you from our ResLife team who can be contacted at reslife@rgu.ac.uk.

I RECEIVED A NEGATIVE PCR RESULT AFTER BEING IDENTIFIED AS A CLOSE CONTACT. DO I NEED TO CONTINUE ISOLATING?

You can stop isolating immediately on receiving a negative PCR result if any of the following applies to you:

  • You are under the age of 18 years & 4 months and asymptomatic
  • You are fully vaccinated – ie. you have received 2 doses of vaccine from the NHS and had your second dose more than 14 days ago—and are asymptomatic.

You will need to continue isolating for 10 days regardless of whether you have symptoms if you are a partially or non-vaccinated adult.

MY FLATMATE HAS TOLD ME THAT THEY RECEIVED A POSITIVE PCR RESULT. WHAT SHOULD I DO?

You should isolate whether or not you have symptoms. This is because the virus can take time to develop and you can pass on the virus even if you are asymptomatic.

You will be notified by NHS Test & Protect that you have been identified as a close contact and they will advise you on how to proceed. You will be asked to take a PCR test and your period of isolation will depend on various factors such as the results of your PCR test, your age and your vaccination status.

As an international student, what do I have to do regarding quarantine/isolation after my arrival in scotland

This will depend on whether the country you are travelling from, or any countries you are travelling through, are listed as Red. Further information: 

Other accommodation related questions

What should a student do if they need to be seen by a doctor?

All students should register with a GP practice on arrival to Aberdeen. A list of all medical practices in the surrounding area of the RGU accommodation site is available from the Student Help Point.

In the event that a resident requires access to a GP prior to registering with a practice they should call NHS 24 on 111 for assistance.

Can I have guests at my flat?

From 9 August 2021, Scotland will be operating ‘Beyond Level 0’. This means that there are no restrictions on how many people can enter a household, so you are permitted to have guests in your accommodation as outlined in your Conditions of Lease.

CAN STUDENTS MIX WITH THOSE FROM OTHER FLATS IN THE COMMUNAL AREAS OR ENTER OTHER FLATS ON THE SITE?

Whilst Scotland remains at ‘Beyond Level 0’ you are permitted to mix with students from other flats and there are no restrictions on visiting other flats on the site.

What happens if a student cannot work because of COVID-19, and can’t afford to pay their rent?

Students who find themselves in financial difficulty for any reason should contact financialassistance@rgu.ac.uk for advice and assistance.

For other help and advice, please contact the studenthelppoint@rgu.ac.uk

Cookie Consent