Find out the latest guidance and information about the impact of COVID-19 on the University.

COVID-19: ADVICE FOR STaff, STUDENTS AND COMMUNITY
Making Accommodation Safer for Students

Studying at RGU

COVID-19: Student Accommodation

If you are joining us in RGU accommodation this year or considering applying for it, we have some useful information on what we are doing to make sure you have a safe and enjoyable stay.

While we have addressed the most common queries, you can also refer to the latest information on student accommodation from the Scottish Government:


Please note that government guidance is being constantly updated and the restrictions for Scotland may be different to those in other parts of the UK. Read more about the Scottish Government advice:


If you have any other questions, please get in touch:

WHAT MEASURES ARE IN PLACE FOR SOCIAL DISTANCING WITHIN STUDENT ACCOMMODATION?

The latest guidance from the Scottish Government  provides advice regarding students forming new households. 

Social distancing and wearing of face coverings will not be required among residents of your flat as you are part of the same household. However, you must socially distance from people outside of your household, such as residents of other flats and RGU staff.

In communal areas, such as staircases, laundry rooms corridors and site offices where social distancing is made difficult due to tight spaces, you are required to wear face coverings.

Please be aware that full 2m social distancing is in operation across the campus.  Therefore, the 2m rule must be maintained on campus at all times, even with your householder members.

Out with an individual flat i.e. in communal areas such as the laundry or stairwells, current Scottish Government Guidelines apply. 

Can my family or friends help me to move in?

Due to the new rule which prohibits interaction between households, combined with the existing 2m social distancing requirements,  we are unable to permit guests or parents inside the flats without violating these restrictions. 

We understand that going to university is an exciting time, but the pandemic may have also caused some anxieties, particularly those who are moving into halls of residence for the first time. However, we would like to reassure you that our accommodation team and the onsite ResLife advisors are on hand at all times to help students settle in and make sure their stay is safe and enjoyable.

The safety and wellbeing of our students staff and RGU community remains our top priority and we are taking every effort to ensure that all students are fully supported at all times, while we reduce the risk of COVID-19 transmission.

Can I visit home after I move to student accommodation?

Students who are already in halls of residences are considered a separate household. As you have formed a new household within your student accommodation, this means that you cannot stay overnight at another household.

The Scottish Government have provided some exceptions; a reasonable excuse to visit family might include a family emergency, such as a bereavement, or for wellbeing reasons. Please read Scottish government guidance on what you can and cannot do.

We understand this may be frustrating to many students, but our priority is reducing the risk of spreading the disease.

CAN I SELF ISOLATE at HOME instead of within STUDENT ACCOMMODATION?

Students should self-isolate at student accommodation as far as possible. The university’s ResLife team are available 24/7 to support students in self-isolation and to help you through this difficult time.

If you feel you need to return home to self-isolate for physical, financial or mental health support, then please contact the Accommodation Team in the first instance. They will help your parent, family member, friend or other supportive person collect you from your accommodation site in a safe manner. Please visit the Scottish Government guidance for more information.

Under what circumstances will I have to self-isolate upon arrival? Can I arrive early so that I’m ready for on-campus teaching?

Any self-isolation requirements will be determined by the Scottish Government guidance in place at the time of your arrival.

Where a student has accepted a lease in RGU student residences for the academic session 2020/21, we can provide accommodation for the period of self-isolation. Early entry only for those with a confirmed need to self-isolate will be permitted to allow students to be ready to attend campus at the beginning of Semester 1. Students wishing to arrive prior to the start of the lease period in order to self-isolate will be eligible for a 50% reduction on the standard rate of accommodation fees for the period up until the official lease start date (maximum 14 days).

Those who have to self-isolate on arrival may be placed in temporary accommodation and will then be required move to their allocated accommodation at the end of the self-isolation period.

Does the ban on house parties apply to student accommodation?

We understand that social interaction is a big part of life in student accommodation. However, the latest guidance from Scottish Government makes it an offence to attend a party in student accommodation as such parties pose a major risk of COVID-19 transmission.

You are therefore asked to respect and comply with the strict no-party policy throughout our accommodation. Anyone found to be in breach of these rules will be subject to misconduct proceedings and penalties including but not limited to, warnings, fines of up to £250 and eviction from university accommodation, potentially impacting your academic record. Based on the severity of the offence, you may be excluded from the university. So we ask that you carefully consider these consequences during your stay at RGU accommodation to keep yourself, other residents and the wider community safe. 

We continue to monitor changes to Scottish Government guidance and will review the policy when it is considered safe to do so.

If semester one starts online can I stay at home and then get accommodation later in the semester when things change?

Accommodation allocation can be deferred until the beginning of the second semester, if required. Should you require accommodation partway through Semester one this can be arranged subject to availability. Please contact Accommodation Services for further information.

Will you place me in a flat with people studying similar courses?

The RGU Accommodation Team always makes a huge effort to ensure that accommodation is allocated in such a way as to promote integration and social opportunities with those who are of a similar age and who are at a similar stage in their academic journey, and we will continue to do so. However, guidance will be given to all of our new residents regarding the steps that can be taken to stay safe in student accommodation.

What happens if a student living in halls is displaying symptoms of COVID-19?

As per the latest government guidance, anyone displaying symptoms of COVID-19 (new continuous cough, fever/high temperature (37.8C or greater), loss of, or change in, sense of smell or taste (anosmia)) should contact the NHS to arrange testing. Contact tracing will follow which is part of the national Test and Protect approach to containing the virus.

Any resident self-isolating in their student accommodation should inform site staff immediately.

If a fellow student in my flat has symptoms, will I need to self-isolate too?

If a student in a flat (household) displays symptoms of COVID-10, everyone in the flat should also isolate for 14 days and book a test if they develop symptoms. Self-isolation means you should remain in your flat and should not go out under any circumstances. If during your self-isolation period you are struggling with finance, essential supplies of food, medication etc. you can contact the ResLife team for advice and support. For more information on how to self-isolate visit NHS Inform.

What support is available for sick, or self-isolating students in RGU accommodation?

The ResLife team is committed to providing full support to students in RGU Accommodation. Where ResLife have been made aware that a resident is unwell or self-isolating, they will regularly check in with the resident to care for their welfare.

ResLife have produced information on local shops within the area who can provide food deliveries. They will also assist with an emergency supplies package for any student within RGU accommodation who may be having difficulty in getting essential items.

What should a student do if they need to be seen by a doctor?

All students should register with a GP practice on arrival to Aberdeen. A list of all medical practices in the surrounding area of the RGU accommodation site is available from the Student Help Point.

In the event that a resident requires access to a GP prior to registering with a practice they should call NHS 24 on 111 for assistance.

Can self-isolating students receive care packages or deliveries from friends or relatives?

If family or friends are delivering food or medicines for self-isolating residents, they should ensure that all packages are properly addressed with the resident’s name, flat and room number.

Can students who need to self-isolate decide to self-isolate in another premises?

Current Scottish Government guidelines require you to remain in one place for the period of your self-isolation.

Can I have guests at my flat?

As per the latest government guidance, there are restrictions in place which limits household visits. Under these rules you cannot meet with people from any other households and guests and visitors (except essential RGU staff or contractors) are not permitted to enter flats. Even members of your family are considered part of a different household and will not be allowed to enter your flat, under current restrictions. We will keep this under constant review and hope to reinstate our standard guest policy in line with government guidance.

CAN STUDENTS MIX WITH THOSE FROM OTHER FLATS IN THE COMMUNAL AREAS OR ENTER OTHER FLATS ON THE SITE?

Under the latest local advice on gatherings, you are not allowed to meet people from any other households in your flat or enter other flats. A maximum of six people from two households can meet in outdoor spaces.

CAN STUDENTS WHO ARE NOT SELF-ISOLATING RETURN HOME FOR THE WEEKEND OR TERM BREAKS?

This would be subject to both the Scottish travel and social distancing guidelines, as well as the individual’s circumstances

What happens if a student cannot work because of COVID-19, and can’t afford to pay their rent?

Students who find themselves in financial difficulty for any reason should contact financialassistance@rgu.ac.uk for advice and assistance.

For other help and advice, please contact the studenthelppoint@rgu.ac.uk

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