Site Information Sheets
Frequently asked questions, and what is provided at each facility.
2021 - 2022 Session
Conditions of Lease
The 'Conditions of Lease' for your site is the legal document outlining the contractual agreement between a student resident in the accommodation and the University.
For general information about payment schedules and prices, visit the Costs page.
Conditions of Lease: Session 2021 - 2022
Maintenance Repairs
Leaving Accommodation
Student Welfare
Useful information
Insurance
Robert Gordon University is working in partnership with Endsleigh, the UK’s No. 1 student insurance provider, to protect the contents inside your room. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.
The policy number is: HH1080
Endsleigh understands that protecting and replacing gadgets quickly is hugely important to students; that’s why they will replace any lost, stolen or unrepairable gadgets within 24 hours of your claim being approved. Their cover can protect gadgets, watches, bikes and musical instruments under one policy—giving you the flexibility to build your cover to protect the things that matter to you most.
You can find out more from Endsleigh:
- Check your level of cover
- Review key exclusions and limitations
- Check your policy excess
- Learn how to make a claim
- Extend and personalise your cover to protect laptops, phones and other valuables
Report an Issue
No hot water? Problems with your shower? Light bulb blown? Something broken? Report to us.
Details of where to report maintenance and repairs issues.
Crathie Student Village
Garthdee Towers
+44 (0) 1224 263995 (at Garthdee House Annexe)
Saturday: 9am - 6.30pm, Sunday 9am - 3.30pm
+44 (0) 1224 262288 (at Sir Ian Wood Building)
Ramsay
Monday - Friday: 9am - 5pm +44 (0) 1224 262130
Woolmanhill
Monday - Friday: 7.30am - 9.30pm
Saturday/Sunday: 8am - 7pm +44 (0) 1224 263091
Locked yourself out, noisy neighbours? Worried about a flatmate? Not seeing eye to eye with flatmates on cleanliness or how often they have guests over? Feeling bullied or isolated in your flat?