Find out the latest guidance and information about the impact of COVID-19 on the University.


Strategic Service Planning and Delivery in Health and Social Care

PgCert | PgDip | MSc
PgCert | PgDip | MSc Strategic Service Planning and Delivery in Health and Social Care

This course was developed in response to an NHS skills-shortage and is designed for healthcare professionals looking for their next career step or those looking for a change in career direction.

The course will equip you with the diverse knowledge and skills required for effective service planning and delivery including; a critical understanding of relevant policy, data analytics and informed decision-making, principles of change management, effective leadership, and understanding the needs from the buildings used to deliver care. 

Drawing on expertise from across RGU, the course includes modules delivered by Aberdeen Business School, Applied Social Studies, Architecture and the Built Environment, Computing, Health Sciences and Nursing and Midwifery.

This course has one study option

Mode of Attendance

  • Blended

Mode of Study

  • Part Time

Start Date


Course Length

3 years
Year 1

You will study current policy, the integration agenda, data analytics in relation to service delivery, theories and principles of leadership and how to plan, implement and evaluate change within an organisation.

You will learn how to source and critically assess a range of financial information and adopt techniques to support analysis and decision-making.

Year 2

You will develop an understanding of the processes involved in planning and implementing building and estate projects in the health and social care sectors and the management of facilities.

You will also study strategic management in a range of contexts, innovations and new service delivery models, technology use and workforce needs.


In your final year you will reflect on learning to date and identify an aspect of your service/environment that would benefit from redesign. Consequently you will take part in the Capstone Project, undertaking and reporting on a proposal that directly relates to your work.


Modules and delivery order may change for operational purposes. The University regularly reviews its courses. Course content and structure may change over time. See our course and module disclaimer for more information.

Detailed module information

The course is delivered via a variety of methods. Online activities include discussions, independent learning activities and group tutorials/workshops via the virtual classroom (Blackboard Collaborate). This approach allows you to participate in a range of synchronous (real time) and asynchronous (participating at a time suitable to the learner) learning activities. 

There is a two day teaching block in year 1 for Contexts of Health and Social Care.

2 x professional day visits for the Strategic Building Design module in year 2.

1 x professional day visits for the Creative Futures in Health and Social Care in year 2. 

Activity Summary
  • Seminars - 12 students per group, 2 hours per week
  • Independent Study - 10 hours per week
  • External Visits - only in 2 semesters
  • Other - 12 students per group, online discussion forums - 2 hours per week
Independent Study

Self-study time is an important part of your success. You will be considered to have strong organisation and self-direction skills.

As this course is mainly delivered online you will engage in the virtual classroom in real-time but should also engage with learning materials and independently contribute to on-line discussions.

Staff Delivering on This Course

Expert staff from across the different university schools will contribute to the different modules as appropriate. In addition we will be drawing on experts across the NHS to provide key note sessions and to provide tutorial support in modules.  These will be people experienced in strategic service planning so you will be able to learn from their experiences.


Assessments will be structured to allow students to demonstrate their learning while using a range of professional skills.

Typically students are assessed each year:

Year 1

  • 1 written assignment, including essay
  • 2 reports

Year 2

  • 2 reports
  • 1 oral assessment

Year 3

  • 1 written assignment, including essay
  • 1 dissertation

We aim to provide you with feedback within 20 working days of hand-in for all written exams, coursework and practical exams.



The Inclusion Centre advises and supports students who disclose a sensory or mobility impairment, chronic medical condition, mental health issue, dyslexia and other specific learning differences. Applicants are encouraged to arrange a pre-entry visit to discuss any concerns and to view the facilities.

Inclusion Centre


All undergraduate and postgraduate students, whether you are learning on-campus or by online distance learning, benefit from using our collaborative virtual learning environment, CampusMoodle. You will be provided with 24/7 online access to your learning material and resources, along with the ability to interact with your class members and tutors for discussion and support.



The Study Support Team provides training and support to all students in:

  • Academic writing
  • Study skills (note taking, exam techniques, time management, presentation)
  • Maths and statistics
  • English language
  • Information technology support


Library Support

The Library offers support for your course, including the books, eBooks, and journals you will need. We also offer online reading lists for many modules, workshops and drop-ins on searching skills and referencing, and much more.

University Library


There is no formal placement on this course. However, in two modules you will have the opportunity to undertake service visits to investigate service developments, and building developments.  We will have a list of suitable visit sites but you will have the opportunity to arrange the visit at a time suitable to you and the site. You will be expected to fund these visits. In AC4013 Strategic Building Design you will undertake 2 x 1day visits, in HSM125 Creative Futures in Health and Social Care 1 x 1 day visit will be undertaken.

  • Applicants normally hold a 2:2 undergraduate honours degree or its equivalent in relevant subject
  • Applicants with a lower degree classification and / or relevant work experience will be considered on a case by case basis
    English Language Requirements

    Applicants whose first language is not English should have an IELTS of 6.5 overall, with no component lower than 5.5, or an equivalent.

    We accept a variety of in-country and secure English language tests, find out more:

    English Language requirements

Our Pre-Sessional English Programme (PSP) is available for students who have not yet reached the required English level and those who would like to improve their language competency.

Pre-Sessional English Programme at RGU

Please note, some courses may require a higher standard of English than stated in this page. Contact for further information.


UK/EU students

  • £7,380

International students

  • £11,450

UK/EU students

  • £2,770 for year 1
  • £2,770 for year 2
  • £1,840 for year 3

International students

  • £4,295 for year 1
  • £4,295 for year 2
  • £2,860 for year 3
Additional Costs

The following course-related costs are not included in the course fees:

Other Fees and Charges

Alumni Discount

Robert Gordon University is delighted to offer a 20% loyalty discount on course fees for all alumni who have graduated from RGU.

Alumni Discount

Student Funding

Postgraduate students will normally make their own arrangements for payment of fees. However, there are a limited number of SAAS funded places on certain postgraduate courses.
There are also sources of funding that are applicable to categories of student.

Postgraduate Students' Funding

Scholarships and Financial Awards

You may also qualify for a scholarship or financial award:



For new intakes course fees are reviewed and published annually for each mode of delivery. Tuition fees are fixed for the duration of a course at the rate confirmed in the offer letter.  For further information see:



Have a question about the course? Get in touch with our Student Admissions Team and we'll do our best to help.

Get in touch

Taking this course, you will have access to some of the world's best facilities.

We've invested more than £100 million in the development of our campus, new facilities and new resources.

University Wide Facilities

Cookie Consent