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Your Attendance

RGU monitors attendance using Attendr and absences using the Student Absence Portal.

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On this page: Attendance Absence



RGU gathers attendance using an app called Attendr.

To confirm your attendance, you will need to download the app onto your smartphone or tablet prior to the start of teaching.

Attendance and Engagement at RGU will be monitored in line with the Attendance and Engagement policy and the attendance requirements of your School, which can be found in your Student Handbook.

As part of the monitoring process Schools may consider attendance and engagement information from a range of data sources including, for example, data drawn from the University attendance monitoring system, student records system, and Virtual Learning Environment (VLE) Moodle and integrated learning technologies. Students’ data will only be processed for the purposes detailed in the Attendance and Engagement Policy and the data will be managed in accordance with the Data Protection Act (2018). Detailed information about data protection, how and why the university processes students’ personal data can be found on the Data Protection pages.

What is Attendr and how does it work?

Attendr is available to download on Apple or Android smartphones and tablets.

The app contains your individual timetable for the day and allows you to confirm your attendance in both on-campus and online classes.

During class, your lecturer will let you know when they are about to take attendance. You then open the app and confirm your attendance with the click of a button.

Don't worry if you can’t download the app or forget to bring your device to class, your lecturer can still sign you in on their app.

Attendr records an attendance mark against your name and student number for each timetabled class you attend. No other data is recorded by the app.

Here’s a short video with everything you need to know:

Here’s a how to guide, if you prefer to read instructions:

Download the app

Download the app from your smartphone or tablet.

Search for ‘RGU Attend Student’ in the Google Play Store or Apple Store:

Where can I get further help?

The Attendr Help Centre can be found on the app by clicking the icon with question mark (?) in the app or going straight to the page: 


Student Absence Portal

If you know you will not be able to attend a class, you can notify the University beforehand via the Student Absence Portal in MyRGU. Simply log in and add a new absence note indicating the times and dates covered. You will need to select the reason for your absence from the options available. This will automatically update your attendance record.

Absence Notes

Absence notes can last up to 7 days (including weekends) and be provided up to 7 days in advance. If you are absent for longer than 7 consecutive days, you should refer to you School policy.

Definitions of reasons for absence

  • Compassionate Leave
    Includes bereavement or attendance at a funeral
  • Employment-sponsored Commitments
    For exclusive use by employment-sponsored students. Includes employer commitments for professional and occupational requirements
  • Family Leave
    Includes maternity, paternity and adoption
  • Health Appointment
    Includes doctors, dentist, counselling and hospital appointments
  • Illness (medical certificate)
    Includes medically certified illness and injury – medical certificate issued
  • Illness (self-cert)
    Includes self-certified illness and injury – Absence lasting up to 7 days (including weekends)
  • Inclusion Adjustment
    Absence for medical reasons noted in Inclusion Plan
  • Job Interview
    For post-degree jobs, not part-time work
  • Jury Service/Public Duties
    Includes Jury service, justice of the peace/magistrate, local councillor, school governor and reserve forces duties
  • Representing University: Pre-Approved
    Includes attending University Sports events
  • Time off for Dependents
    Includes parental, guardian and carers leave
  • Travel Disruption
    Includes adverse weather conditions, public transport delays

It is important that you let your School know why you are unable to attend teaching events. This will help your School plan how best to support you to get back on track.

For some students, attendance must be recorded for visa or bursary requirements. As part of the University’s Academic Regulations, students are expected to meet the attendance requirements set out by their School or Course specification.

Step-by-step guide on using the Portal

Further Help

For further help, contact:

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