Refunds and Debt Collection

How to Pay

Refunds and Debt Collection

Robert Gordon University has approved procedural guidelines regarding refunds of tuition fees and debt recovery.

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Applicant Deposit Refunds

Refund of deposit

The Tuition fee deposit is a NON REFUNDABLE DEPOSIT and can only be refunded in full under the following circumstances:

  • Where the visa application is rejected. You will be required to provide the visa refusal letter with a completed refund request form.
  • Where there are exceptional circumstances such as illness or bereavement of an immediate member of family. In this case the completed refund request form must be supported by certified documents such as a Doctors certificate and a supporting statement from you verifying the situation. Decisions regarding exceptional circumstances refunds are at the discretion of the University.
  • In the event of a default by the University for example, if the programme can not be offered on the advertised start date or can not be provided as advertised.

No refunds, other than the circumstances stated above will be made.

Should an applicant be found to have used fraudulent documentation at the time of application or at the time of applying for entry clearance no refund will be given and no further applications to study at the University will be accepted. You must submit your claim within 1 year of the date on your unconditional offer letter.

How to Request a Refund

Download and complete the Applicant Refund Form and return a copy to admissions@rgu.ac.uk

Financial Obligations - Current Students

For all information relating to student financial obligations, including refunds, debt recovery, and liability:
 


 Policies

For more information about tuition fees and international deposits and refunds:

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