Finance and Insurance
Find out about the most common payment plans for university accommodation, how to make your payment and details of the core insurance included in your rent.
If you would like advice about your accommodation payments or are struggling to pay your accommodation fees, the team have a drop-in session every Tuesday between 12pm and 2pm in Room H332, beside the Student Help Point in the Health and Social Care building. If you can’t make that time, contact them on email@example.com or call 01224 263017 or 01224 262129 and they can arrange an appointment for you.
If you have any queries that aren’t covered here, please contact us at firstname.lastname@example.org or use our online chat.
How to pay
Recurring Card Payments
This is our preferred method of payment as payments are automatically taken from your registered credit or debit card. Your card details are entered into our secure system when accepting your accommodation offer on RoomOnline. The system accepts all major credit/debit cards, except Visa Electron and Maestro. Please note that our recurring card payment system is a separate secure system from the rent advance payment system, so you need to enter your details again.
If you subsequently need to update the bank card details you have registered for this service, please complete and return by email the Recurring Card Payments Form (DOC 43KB) form to email@example.com or call Accommodation Finance on +44 (0) 1224 263017 to update your details over the phone.
You can make payment online through RGyoU (Log in and click the My Finance tab, then “Make a payment”). This system accepts all major credit/debit cards but is only available once you have enrolled as a student at RGU.
If you are non UK student, you may prefer to pay through Global Pay. Global Pay is powered by our partner Western Union Business Solutions and is available in 37 different currencies with no transaction charges and reduced bank fees.
Pay in person
You can also pay in person at the Student Help Point, Level 3 of the Faculty of Health and Social Care building on the campus. Cash, credit and debit cards (except American Express) are accepted.
Your contents. Covered.
If you are staying in University accommodation, core contents cover has already been arranged in partnership with Endsleigh. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.
If you are staying in St Peters Halls or Rosemount Halls you will be covered through the Liberty Living Scheme under policy number HH1088. View the St Peters Halls and Rosemount Halls Policy
If you are staying at Spring Gardens in 2017/18, you will be covered under policy number HH1072. View the Spring Gardens policy
For 2017/18 leases at Mealmarket Exchange, you will be covered under HH1090. View the Mealmarket Exchange policy
At all of our other properties you will be covered through the Robert Gordon University Scheme under policy number HH1080. View the Robert Gordon University Scheme Policy
Visit Review Your Cover to:
- Check your level of cover
- Review key exclusions and limitations
- Check your policy excess
- Learn how to make a claim
- Extend and personalise your cover to protect laptops, phones and other valuables
Endsleigh understands that protecting and replacing gadgets quickly is hugely important to students; that’s why they will replace any lost, stolen or unrepairable gadgets within 24 hours of your claim being approved. Their cover can protect gadgets, watches, bikes and musical instruments under one policy—giving you the flexibility to build your cover to protect the things that matter to you most.
To find out more, visit Review your cover.
Robert Gordon University is a Registered Landlord operating under Aberdeen City Council Registration No. 78372/100/05140