We are your first point of call for any non-academic query. From housing to health, from student letters to student life, whatever your question, we will help you find the answer.
Opening Hours
In person
Front desk in Ishbel Gordon Building (floor 3)
Currently operating extended enrolment period opening hours:
- Monday to Friday 9:00 - 16:30 until 30 September
- Monday, Wednesday and Friday 9:00 - 16:30
- Tuesday and Thursday 11:00 - 15:00
Online
(works best with Google Chrome)
- Monday to Friday, 15:00 - 16:00
Student status letters can be requested online at Ask RGU or by emailing the Student Help Point.
For all questions and issues, you can also log a query online at Ask RGU.
Contact Details
- Live chat - Monday to Friday 15:00 to 16:00 at Whereby live chat
Full details at Student Help Point pages (internal only) - Contact us via ASKRGU
- Email: studenthelppoint@rgu.ac.uk
You can also connect with us on Social Media:
Full details can be found at Student Help Point pages (internal only)
Location
The Student Help Point is located on Level 3 of the Ishbel Gordon Building.
Student Help Guide
Download the Student Help Guide to find out about services available at the Student Help Point.