RGU ranked third in Scotland for overall student satisfaction


Thursday 04 July 2019

Student experience
Robert Gordon University (RGU) is celebrating being ranked third in Scotland for overall student satisfaction in the National Student Survey (NSS) 2019.

The university has secured its highest ever score to date, achieving 88.61% for overall satisfaction and performing above the national average in all categories of the survey.

These results reflect RGU’s demand-led and student-centred approach to its learning experience. The university works collaboratively with its student body, incorporating their feedback to continually enhance its curriculum and support services in response to students’ needs.

Professor Liz Hancock, Vice Principal for Academic Development and Student Experience, welcomed the university’s strong performance.

She said: “RGU has achieved its highest NSS Overall Satisfaction to date, placing us third in Scotland, which demonstrates the university’s commitment to deliver a high-quality student experience. 

“We value a partnership approach with our students by personally and professionally supporting them throughout their university experience, enabling them to succeed in their studies and grow as individuals.

“We are thrilled to have exceeded the Scottish average in all categories of the survey. These results demonstrate the quality of RGU’s courses and are the result of hard work by colleagues across the whole university.”

RGU’s approach to the student experience also ensures that students are equipped with the transferable skills, enterprising knowledge, and behaviours they require to succeed in their studies, grow as individuals and adapt to changes throughout their careers.

The NSS is a nationally recognised annual survey of final year undergraduates in the UK, administered by Ipsos MORI, an independent market research agency. It invites participants to reflect on the entirety of their learning experience, including academic support, learning resources, management, personal development and satisfaction.