Getting Prepared 2016-17
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Whilst you are waiting to arrive in Aberdeen and move in to your new student accommodation at Robert Gordon University, there are some things you may want to consider to help you start planning.
Here is all the information you need to know and answer any queries you have.
What to bring and what not to bring
Site Information Sheets
Information about what is provided in your accommodation.
Many items that aren’t provided such as bedding and towels can be ordered in advance from our partners at UniKitOut. Use the code RGU16 to get a 10% discount and the items you order will be delivered to our site and placed in your room ready for your arrival.
There are also shops and supermarkets close to all of our accommodation sites where you will be able to purchase items when you arrive.
Please note that for fire safety reasons, your conditions of lease prohibit the use of the following items, so please do not bring these with you:
- Chip pans
- Deep fat fryers designed to be used on the hob. (Electrically operated fryers with a safety cut-off are permitted).
- Candles or any items with a naked flame
- Portable heaters, radiators or other heating appliances unless issued by University staff
Pets of any sort are not allowed in your accommodation and your lease conditions strictly prohibit having any offensive or dangerous weapons including air pistols, hunting knives, martial weapons and fireworks.
Getting to know your new home
Hopefully much of the information you will want to know can be found on our website.
Each of our accommodation sites has an Information Sheet along with maps, photos, virtual tours and information about the local area.
Join our Facebook group to connect with us and meet your future flatmates:
Find out about useful services close to your accommodation:
- Bus routes
- Community Centres
New students are advised to register with a doctor on arrival. To discover local medical facilities, view our Medical Practices and Pharmacies map.
Once you have received and accepted an offer of accommodation from us, you will be required to pay a Rent Advance of £250. The amount is deducted from the total overall rent that you have to pay. This is not a deposit and is not returned at the end of your lease.
You will need to set up a payment plan for your rent payment. You can either pay the full amount upfront, pay in three instalments at the beginning of each semester (four instalments for 50 week leases) or pay in eight monthly instalments (eleven instalments for 50 week leases). Full details of how much you need to pay and what options there are for payment are provided in your accommodation offer email. Accommodation - Prices Payments and Insurance
What is included in your rent
Students at Craigievar Development only - your rent includes internet access and insurance only. The cost of electricity and gas must be paid separately.
For all other accommodation - your rent is fully inclusive of internet access, insurance, gas and electricity and you will also get a cleaner to assist with the communal areas once a fortnight. You will have no other bills to pay other than day to day living costs such as laundry, food and mobile phone bill!
If you are staying in accommodation booked through RGU, core contents cover has already been arranged and is included in the price of your rent. However, you may wish to insure additional items that are not already covered.
You must complete the following steps to confirm that your possessions are insured:
- Visit the Endsleigh Student Halls Insurance webpages to review your cover, using the appropriate policy number below
- If you wish, you can add or extend insurance for any items that are not already covered, such as your laptops and mobile phones, or to cover items outside of your room.
- Download a copy of your insurance certificate for safe-keeping
The appropriate policy numbers for residents with leases of any length between September 2016 and August 2017 inclusive are:
- St Peters Halls and Rosemount Halls are covered under policy number HH1088
- Mealmarket Exchange and Spring Gardens are covered under policy number HH1072
- All of our other properties are covered under policy number HH1080
If you have any questions, contact Endsleigh, quoting the appropriate policy number.
Planning your arrival day
A few weeks before your lease start date, we will send you a link to the online induction. When you complete the induction, you will be able to book an arrival slot and also print the Key Release Form. You must make sure you bring this with you when you arrive so that you can collect your keys with the minimum of fuss. This will also give you details of who to contact if you arrive outside of office hours.
Some of our sites also require you to bring a passport sized photograph. This is used for identification for example when collecting parcels or if you lock yourself out of your flat!
When to Arrive
Your lease starts on Saturday 10 September 2016 and many students arrive during the weekends of 10-11 September and 17-18 September so that they can join in the Freshers activities and Reslife events that will help you get to know your fellow students and the local area. There are also helpers available on these weekends to show you to your flat, help carry luggage and get you settled in.
Your accommodation will not be available before Saturday 10 September, so you would need to make your own temporary arrangements if you arrive in Aberdeen early. Find out information about short term accommodation:
You may be travelling to Aberdeen with friends and family to help you settle in. They are very welcome on the site during the day, however for security reasons we do not allow any overnight guests between Saturday 10 and Saturday 24 September inclusive. We would advise that you book alternative accommodation in advance, as the city can be booked up quite quickly at this time of year. You can find information about hotels, hostels, B&Bs and serviced accommodation on our Alternative Accommodation page or you can contact the Visitor Information Office (www.visitscotland.com or email email@example.com or call 01224 288828)
How to get here and parking information
The online induction includes a helpful route planner link to Google maps that will help you plan your journey by car. Please note that if you are travelling by car, there may be restricted vehicular access to your site and it is likely that you will only be able to park and drop off your belongings for a short time in order to allow other students to do the same.
Garthdee accommodation (Towers, Craigievar Development and Ramsay Development) – there is restricted parking in the Garthdee Controlled Parking Zone between 10am and 4pm Monday to Friday & on Garthdee campus from 8am to 4pm Monday to Friday. Outside of these times, parking should be relatively accessible.
At Mealmarket Exchange, Spring Gardens, Rosemount, St Peters, and Woolmanhill – there will be limited parking on site for a maximum of 20 minutes in order to unload belongings and then you will need to find alternative parking.
Trinity Court has parking available on-site during arrival day and there is no time limit.
You can get from Aberdeen Airport to the city centre by taxi, taking around 25 minutes at off peak times and costing roughly £15-£20. Alternatively you can travel by bus – the 727 Jet Service leaves from the bus stop directly outside the airport and goes to the bus station from where you would then need to get a bus, taxi or walk to your accommodation. The bus costs £2.90 and you will need the exact fare on the bus so we would advise you ensure you have sufficient change. Buses run frequently from the airport from 4.30am weekdays and from 5.30am on weekends until 11.30pm Monday to Saturday and 11pm on a Sunday. (Information taken from Aberdeen Airport’s website and is subject to change.)
By bus and train
Long distance coaches stop at the Guild Street Bus Station which is next to the train station and both are connected by the Union Square shopping centre (postcode: AB11 5RG). You can either get a taxi to your accommodation from the railway station car park, walk directly there or walk to Union Street and get the 1 or 2 bus, depending on where you are staying.
Collecting your keys
You should collect your keys from the office on site unless you are staying at Ramsay Development, Craigievar development or Garthdee Towers in which case you should collect your keys from the reception desk at Garthdee House Annexe reception on the Garthdee campus.
There are emergency contact numbers for each site if you arrive out of hours and these are given in the online induction.
Please contact us at firstname.lastname@example.org if you have any questions or require further information.
We look forward to meeting you!
The RGU: ResLife team supports your time in student accommodation and beyond, with Residence Assistants providing out-of-hours care and a Community team helping residents to integrate socially.