Details of the Administration and Professional departments within the University can be found below.

Academic Affairs

The Department is one of a number of functional management areas which support the University's academic provision.

The work of the Academic Affairs Department is wide-ranging and its aim is to co-ordinate and provide high level administrative support for the University's academic activities, particularly in the following areas.

Course Information

The Department is responsible for maintaining accurate course information, currently in the form of Definitive Course Documents (DCDs) and Definitive Programme Documents (DPDs).  The Department also administers the University's Module Database, and is a source of advice on the Scottish Credit and Qualifications Framework (SCQF).

Assessment Policies, Procedures and Guidelines

Assessment policies, procedures and guidelines are available through the Academic Affairs Department and the Department for the Enhancement of Learning, Teaching and Assessment (DELTA).

Research Degrees Support

The Research Degrees Office of the Academic Affairs Department is responsible for the development, implementation and operation of quality assurance procedures and regulations for the University's Research Degrees.  It also services the University's Research Degrees Committee and provides support and guidance to research students.

Alumni and Development

Robert Gordon University has a worldwide network of over 40,000 alumni. From Aberdeen to Kuala Lumpur, and from London or Beijing, all the alumni are linked together through the RGU Alumni Association.

Alumni Relations

The Alumni Relations Office aims to build mutually beneficial relationships between Robert Gordon University and its alumni. In doing this, the Alumni Relations Office provides a great deal of support to its graduates. Support is provided through the management of the alumni database, production and distribution of the alumni magazine, assistance for alumni groups at home and overseas and the ongoing development of services and benefits offered to alumni. It is our aim that alumni will begin to act as ambassadors for the University.

Alumni enquiries should be directed to:

Claire Shaw
Alumni & Development Office
Schoolhill
Tel: 01224 262032
Fax: 01224 262038
Email: alumni@rgu.ac.uk

Development Office

The role of the Development Office is to maximise external income to the University through a programme of fundraising and development activities. Responsibilities include:

  • Developing and composing fundraising proposals to individuals, Corporations, Trusts and Foundations
  • Providing advice and support to schools, departments and academics on development and fundraising issues
  • Conducting an ongoing programme of prospect research to identify and match potential sources of funding and sponsorship to RGU projects

Development enquiries should be directed to:

Kay Shelby James
Alumni & Development Office
Schoolhill
Aberdeen
Tel: 01224 262033
Fax: 01224 262038
Email: ext.shelby-james@rgu.ac.uk

 

Business Development Services

The role of Business Development Services is to:

  • identify and qualify prospects and opportunities
  • understand market drivers
  • support Academic and other teams in developing prospects
  • convert opportunities to sales
The department is within the remit of the Director for Commercialisation and Innovation.

Estates

Aerial view of Garthdee campus

The Estates & Property Services Department provides a high quality maintenance and management service for all University premises and grounds.

The Department works closely with individuals, Departments and Schools to ensure the University's resources are used to best effect.

The Department has the following aims:

  • To deliver the physical resources to meet the strategic objectives of the University
  • To give an efficient and effective customer focussed service
  • To be an open, approachable, consultative and professional department
  • To promote a safe and physically attractive environment for University staff, students and visitors

We are committed to ensure that the Estates and Property Services staff, contractors and consultants it employs are effective in providing the best possible service to the University and its customers.

Campus Development

The University's estates portfolio has undergone major transformation within the last ten years.  The development of Aberdeen Business School, Faculty of Health and Social Care, RGU: SPORT, Garthdee Medical Practice and the Treehouse Nursery have brought a new level of service to the local community as well as staff and students of the University.

The next decade promises to be exciting, with the expansion and development of the Garthdee Campus.

More information on the Campus Development

Estates internal web pages

Financial Services

The Financial Services Department is responsible for ensuring the ongoing financial sustainability of the University. It processes all the University’s financial transactions; it provides management and statutory financial reporting to all relevant stakeholders; it provides financial advice to colleagues throughout the University and it manages financial risk.

Contact Us:

Financial Services
Robert Gordon University
Central Services Building
Garthdee Road
Aberdeen
AB10 7FY

Tel: +44 (0)1224 262018
Fax: +44 (0)1224 262660

Mike McCall
Director of Finance
Tel: +44 (0)1224 262498
Email: m.mccall@rgu.ac.uk

Mike Telford
Group Financial Controller
Tel: +44 (0)1224 262606
Email: m.telford@rgu.ac.uk

 Financial Statements:

 

Investments Held by Robert Gordon University:

 

Graphics and Printing

'The Gatehouse' provides all Design and Print related functions to academic, administrative and support departments; faculty members; staff-affiliated organisations; student and other commercial enterprise.

These services include:

  • design
  • signage
  • digital reproduction of single and colour work
  • large format colour output
  • banner stands
  • offset printing of single to full colour work
  • finishing and print brokerage
  • photography - see our portfolio at Zenfolio 

For more information view the Gatehouse video, slideshow, Gatehouse e-Books on Issuu or check out on Facebook. Facebook-tiny2.jpg

Information on how to order

Contacts

Bill Walker 
Print Manager 
Tel: 262944 Fax: 262949 
e-mail: bill.walker@rgu.ac.uk

Neil Harrison 
Business Administrator 
Tel: 262945 Fax: 262949 
e-mail: n.harrison@rgu.ac.uk

Martin Parker 
Senior Designer/Studio Manager 
Tel: 262942 Fax: 262949 
e-mail: m.parker@rgu.ac.uk

Alison Allan 
Studio Supervisor 
Tel: 262941 Fax: 262949 
e-mail: a.allan@rgu.ac.uk

Human Resources

Robert Gordon University recognises how important it is to develop our staff - ultimately we depend on skilled employees at all levels for our continual growth and innovation.

The University and the HR team have agreed five strategic priorities:

  • To ensure we have an appropriate workforce that is financially sustainable through effective workforce planning, resourcing strategies, and the development of appropriate reward mechanisms
  • To ensure that individual and organisational effectiveness is optimised through implementing planned change processes, leadership/team development at all levels, and training of our employees to ensure that we develop a workforce that is truly orientated to our priorities
  • To ensure that leadership and management practice aligns with the leadership behaviours matrix we have agreed, by taking forward our agreed leadership and management development strategy
  • To maintain occupational health and safety governance and management; ensure that the University is legally compliant; has systems appropriate to our environment; ensure the environment we provide is free from unmanaged risks to the health, safety and welfare of our students, staff, visitors and the public
  • To maintain industrial and employee relations infrastructure and management arrangements that are appropriate to our environment, and ensure that our relations with our staff and campus trade unions are managed effectively

More information on Human Resources

IT Services

The IT Services Department at Robert Gordon University is responsible for the development, delivery and support of centrally provided IT systems and services across the Robert Gordon University.

The Department is located in the St Andrews Street building in the centre of Aberdeen. Most of the staff are located in a modern, open plan office area.

For IT support, or any general IT enquires please contact the Help Desk – email ITHelpdesk@rgu.ac.uk or visit Help Desk internal pages

Marketing, Communications and Student Recruitment

The aim of the Directorate of Marketing, Communication and Student Recruitment is to help the University achieve its recruitment targets, over the short, medium and long term. The Directorate is made up of the Admissions department, UK Marketing, Communications and the International Office.

Director of Marketing, Communication and Student Recruitment

PA to the Director:

Admissions

The Admissions Office is responsible for:

  • All undergraduate applications (including International made via UCAS)
  • All part-time and distance learning postgraduate applications
  • UK/EU full-time postgraduate applications
  • Advising prospective UK/EU based students on all aspects relating to the University application process, ensuring that all enquiries are dealt with professionally, courteously and accurately
  • Advising prospective students on the equivalence of non-UK qualifications
  • Promptly issuing course/programme related information to prospective students
  • Processing all applications promptly and efficiently, issuing acknowledgement letters to all successful applicants and continuously monitoring application rates
  • Organising the University's clearing activity
  • Reviewing external guidance/policy

More information for applicants

Communications Office

Our communications team provide consultancy on any communications and media relations issue. Internally, the team promote newsworthy events from across the University. Externally, the team coordinate press and media enquiries including requests for subject experts to comment on current national and local news.

The team are also reponsible for the delivery of corporate events.

More on the news and events contacts

Press & Media

The Press & Media section of the Communications Office deals with media enquiries and is responsible for raising awareness of university activities including research projects, events, academic developments and human-interest news.  These stories are distributed throughout the University (through the monthly newsletter 'Nexus') and the wider community (through the media). 

Events

The Communications Office is responsible for the co-ordination and administration of all University events, both nationally and internationally, as part of the development of the University's Public Relations strategy. For enquires:

Graduation

The Communications Office also organises the Summer and Winter graduation ceremonies.

Education Liaison 

The Education Liaison Team is responsible for visiting schools and colleges, attending recruitment events around the UK/Ireland and inviting prospective students into the University. They are there to advise potential students about course options - as well as the various aspects of student life.

In addition, they liaise closely with teachers, tutors, parents and external organisations to ensure that anyone who wishes to visit the University can benefit from one of our workshops, Visit Afternoons and Open Days.

Contact the Education Liaison team 

International Office

The role of the International Office is to manage the promotion of the University overseas and to actively recruit international students. This is done by:

  • Attending overseas education fairs
  • Working with local education representatives in certain countries and
  • Helping to identify new opportunities for the University in an increasingly global education environment.

Find out more about the services for International Students

Marketing

The aim of the Marketing Department is to provide a high quality marketing service to support the strategic development of the University and its individual Faculties and Schools. The team is also responsible for identifying marketing opportunities and implementing plans to generate student recruitment within the undergraduate, postgraduate and distance learning markets.

For information and advice contact the Marketing Team

Web Support

The Web Team provides web support to all members of staff who have responsibility for maintaining pages on the University web site. For enquiries:

  • Katherine Pickles 

Senior Web Editor
Directorate of Marketing Communications and Student Recruitment

Tel: 01224 262185 
Email: k.g.pickles@rgu.ac.uk

More on the Web team

Records Management and Information Governance

The Records Management Department is responsible for providing advice, guidance and training to all areas of the Robert Gordon University, regarding compliance with the Data Protection Act 1998; the Freedom of Information (Scotland) Act 2002; and Best Practice in Information and Records Management.

Further information can be found at: 

Information Governance  webpages

Records Management internal pages

Alternatively, please contact:

Keith G Fraser
University Records Manager
Records Management Department
St Andrew Street
AberdeenAB25 1HG

Tel: 01224 262882
Fax: 01224 262797

Email: k.fraser@rgu.ac.uk or recordsmanagement@rgu.ac.uk.

Research and Enterprise Services (RES)

RES provides support for all non Scottish Funding Council teaching, research and consultancy services.

We provide the following services for the University:-

  • Support to schools, faculties and research institutes in developing proposals for external funding
  • Support for the delivery of corporate training and development
  • Promotion of opportunities for collaboration in support to Business Development Services
  • Facilitation of knowledge exchange and technology transfer including licensing & development of new companies
  • Management and external reporting on activities within scope

Research and Enterprise Services

Business Development Services

Services for Students

The University provides the following services to the current students:

Strategy and Planning

The Planning Coordinator is responsible for assisting the Vice-Principal and Pro-Vice Chancellor (for Planning and Resources) and members of the Strategic Planning and Resources Group in coordinating and monitoring the overall Strategic Planning Process of the University.

Further information for staff is available on the Strategy and planning internal web pages

Or contact:

Yat Sandilands

Central Services Building
Garthdee Campus
Garthdee Road
Aberdeen
AB10 7FY

Email: y.w.sandilands@rgu.ac.uk

Tel: 01224 262066

Fax: 01224 262608

Student Administration

The Student Administration Department manages a number of services which are important for staff. The links to more information on these can be found below.