Student Services and Support
The support services which help students make the most of life at Robert Gordon University.
There are three faculties within the University.
Robert Gordon University has nine academic schools.
Services for Students
The University provides the following services to the current students:
- Assessment Results and Transcripts
- Careers and Employability Centre
- Care Leaver Support
- Council Tax Exemption
- Counselling Services
- Disability and Dyslexia Service
- Student Help Point
- International Student Advice, Visa and Immigration Service
- Medical Services
- RGU Union
- Replacement Certificates
- Student Finance
- Student Letter Requests
- Treehouse Early Care and Education Centre
- Withdrawals and Suspensions
Some useful contacts to support current students with administrative and welfare issues.
Student Records and Information:
Margaret McIntosh Tel: 01224 262127
Sharon Waters Tel: 01224 262126
Governance and Academic Quality
The Department is one of a number of functional management areas which support the University's academic provision.
The Department supports current students in the following areas.
- Maintaining accurate course information, currently in the form of Definitive Course Documents (DCDs) and Definitive Programme Documents (DPDs)
- Administering the University's Module Database
- Advising on the Scottish Credit and Qualifications Framework (SCQF)
Assessment Policies, Procedures and Guidelines
The department provides assessment policies, procedures and guidelines.
Research Degrees Support
The Research Degrees Office of the Governance and Academic Quality Department is responsible for
- Developing, implementing and operating quality assurance procedures and regulations for the University's Research Degrees.
- Servicing the University's Research Degrees Committee and supporting and guidance to research students.
Alumni and Development
Robert Gordon University has a worldwide network of over 40,000 alumni. From Aberdeen to Kuala Lumpur, and from London or Beijing, all the alumni are linked together through the RGU Alumni Association.
The Alumni Relations Office provides a great deal of support to its graduates. Support is provided through:
- The management of the alumni database
- Production and distribution of the alumni magazine
- Assistance for alumni groups at home and overseas
- The ongoing development of services and benefits offered to alumni
It is our aim that alumni will begin to act as ambassadors for the University.
Alumni & Development Office
Tel: 01224 262032
Fax: 01224 262038
Maximises external income to the University through a programme of fundraising and development activities including:
- Developing and composing fundraising proposals to individuals, Corporations, Trusts and Foundations
- Providing advice and support to schools, departments and academics on development and fundraising issues
- Conducting an ongoing programme of prospect research to identify and match potential sources of funding and sponsorship to RGU projects
For further information contact:
Alumni & Development Office
Tel: 01224 262033
Fax: 01224 262038
Marketing, Communications and Student Recruitment
The aim of the Directorate of Marketing, Communication and Student Recruitment is to help the University achieve its recruitment targets, over the short, medium and long term.
The Directorate is made up of the Admissions department, UK Marketing, Communications and the International Office.
Department for the Enhancement of Learning, Teaching and Assessment (DELTA)
Department for the Enhancement of Learning, Teaching and Assessment (DELTA) aims to promote the enhancement of learning, teaching and assessment.
This department provides development support in academic practice and educational technology to staff in faculties and schools.
DELTA is currently responsible for:
- Learning Development and Educational Research
- Educational Media Services
The Study Skill and Access Unit provides free and confidential support for a range of study skills.
We offer small group and class sessions, or students can book one-to-one tutor appointments, tailored to individual needs.
Find out more at the Study Support web pages
Care Experienced Student Support
Robert Gordon University is dedicated to providing an accessible student environment for all students, including those who have been looked after at home, in residential care, foster care or kinship care.
Going to university can be a daunting prospect and many prospective students will look to previous experiences or family for support in getting through new challenges. In many cases, a disrupted education or lack of family support may make the transition to university study a more intimidating experience for care experienced individuals.
We are also proud to have been awarded the Buttle UK Quality Mark, which requires us to demonstrate that we have a robust strategy in place to ensure that students from a care background can access a package of support, be it pastoral, educational or financial.
Our dedicated Adviser can guide you through the wide range of student services available, helping you make the most of life at university and your successful future career. In addition, students and applicants from Scotland may also be entitled to the Care Leavers Grant through the Student Awards Agency for Scotland (SAAS), which can assist with paying for accommodation costs during the vacation period.