The University is committed to constantly working towards improving the learning experience and relies on feedback on all aspects of students' experiences to do so.

Find out how you can 'get involved' at University, the different ways you can provide feedback, as well as what actions are currently being taken in response to student feedback.

Have your say

Some of the ways you can provide your views and opinions are:

Through informal links which exist between students and staff. You should feel able to approach members of staff to give them informal feedback on what is going well and/or areas that could be enhanced.

Through completing Student Experience Questionnaires which will be issued at regular intervals throughout your course. The results provide Course Teams, as well as School and University management, with a wealth of information to help understand and improve students' experiences.

Through becoming a Student Representative engaged in formal Staff Student Liaison mechanisms within Schools.  By doing so you may well influence decision-making processes.  You will also have the opportunity to develop valuable transferable skills, whilst contributing to enhancements being made.  A wide range of committees across the University also have student representation.  Student Reps are also regularly invited to meetings with Senior Management.

If you are not interested in becoming a Student Rep yourself, please remember that they are appointed to represent you - take the time to pass on your views to your Rep as they may well help to improve the learning experience for you and your classmates.

The Student Association is made up of elected officers who have regular formal and informal contact with the University. If you have an issue that your are unable to resolve within your course, or school, you can contact one of the Sabbatical team or Faculty Officers for advice.

At least every six years an Institution Led Subject Review process is undertaken for each subject, this involves a panel of individuals from within the University as well as external members. In reviewing the subject they hold meetings with current and past students about their experiences.

'You Said, We Did'

To make sure the University makes the most of the feedback provided by students: staff consider feedback at Course, School and University level and provide details of any actions being undertaken as a result through a process called 'Annual Appraisal' which is completed for each course and support service.

For example as a result of student feedback on central facilities and services, the university has made a number of enhancements to:

  • Provide more flexible support
    Through drop-in sessions for easier access to specialist support services, and extended library opening hours.
  • Support your employability
    Through developments to My Career toolkit and the provision of additional Careers Fairs.
  • Improve your home away from home
    By creating 120 new additional bed spaces, as well as continuing on-going refurbishment of specific sites.
  • Getting you connected
    There have been substantial improvements in the ease of connections and log-ins. In addition My Apps has been improved making software more accessible on and off campus.
    IT resources to support your learning experience are currently under review and students are helping to prioritise action and develop solutions.
  • Food for thought
    There are now 11 different catering outlets across campus, each offering something different and opening hours have been extended. On an ongoing basis student representatives are full members of the Catering Management Group. This helps strengthen the partnership through shaping and managing the service we offer.
  • Keeping you moving
    The university and union have worked with the provider to increase the number of buses at peak times. Transport is a challenging area as it relates to the volume of traffic on the road network at peak times, however we will continue to seek creative solutions by working with stakeholders to try and support the needs of all travellers.

Recognising student contributions

The University values the contribution made by Student Reps and awards all Reps with a certificate at the end of their year of service in recognition of their contribution.

In addition all students are invited to engage with the following, and the Student Rep role may be an element which you could choose to include within your evidence base:

  • The Student Involvement and Contribution Awards scheme which aims to recognise students who have made a significant contribution to improving the learning experience.
  • The new Extra-Curricular credit-rated module which aims to formally recognise the range of co-curricular activity which students engage in, beyond the formal curriculum, and the personal growth and skills development derived from such activities. Further details will be issued by the Study Skills and Access Unit during Semester 1.

Partnership at RGU

RGU strives to offer the very best university experience by working in partnership with the student body to create a vibrant learning community.

Individually, and collectively, students and staff continue to help shape and change the student learning experience within the university.

In recognition of this a Student Partnership Agreement has been developed between the university and RGU:Union which commits to an ethos and mechanism for partnership work to continually enhance the student experience. 

The Agreement seeks to support and encourage an effective working relationship between the student body and the university and provide opportunities for students to work collaboratively with staff and be at the heart of shaping developments on our Garthdee campus.

RGU Student Partnership Agreement 2015-16 (PDF 140KB)

Further Information

For further information on student representation and partnership, or how to get involved:

Student Representation and Partnership on CampusMoodle

Or contact