Terms and Conditions of Use - student ID cards

Summary of main Terms and Conditions.

  • The card remains the property of the University. In the event of your withdrawal or exclusion from the University, the card must be returned to:

Student Help Point
Robert Gordon University
Faculty of Health and Social Care Building 
Garthdee
Aberdeen AB10 7QG

  • The card is for personal use only and is not transferable. You must not allow any other person to use your card, or the facilities to which the card gives access.
  • The card should be carried at all times when on university property and must be produced at the request of a University official. In particular, it must be displayed during University examinations.
  • The card is valid until the period shown, i.e. “SEP 15”, or until you cease to be a student, whichever occurs sooner.
  • The Student Card demonstrates that you are a valid student of Robert Gordon University and combines the functions of an enrolment card and library card. Its use is also subject to the Library Regulations.
  • Loss, theft or destruction of the card must be reported to the Student Help Point team immediately by calling (01224) 263600. If a replacement card is required during the current session you can order one for a fee of £10.00 through the Student Help Point. Once a replacement card has been ordered, a previous card becomes permanently invalid and cannot be reactivated. If found, a card should be returned to:

Student Help Point
Robert Gordon University
Faculty of Health and Social Care Building 
Garthdee
Aberdeen AB10 7QG

  • You will be given reasonable notice of any changes to these terms and conditions by display within the university. Changes apply from the date specified in the notice.

If you have any queries about the Student Card please contact Student Services or call in person to the Student Help Point.

Postal Student ID Card After Enrolment

After you have successfully completed your online enrolment, please complete the following form to request your new student ID card by post.

This form should only be submitted by students on a distance learning course or students on a full year placement.

Please note forms submitted before the online enrolment process has been completed will be discarded.

Submit your Photograph for Student ID Card by post (DOC 28KB)

Replacement Student ID Cards

Students on campus can request a replacement student ID card due to loss or damage, from the Student Help Point.

Distance learning students can request a replacement ID card by emailing records@rgu.ac.uk

Replacement student cards cost £10 unless you have been a victim of a crime and can supply us with a valid crime reference number. Cards which have expired or faded will be replaced free of charge. Please use the below link only if you are required to pay the £10 replacement fee.

Buy a Replacement ID Card

Employee ID card

Terms and conditions of use.

The card remains the property of Robert Gordon University. In the event that you cease to be a University employee, the card must be returned to: 

Human Resources
Robert Gordon University
Central Services Building
Garthdee
Aberdeen AB10 7QB 

The card is for personal use only and is not transferable. You must not allow any other person to use your card, or the facilities to which the card gives access. 

The card should be carried at all times when on university property and must be produced at the request of a university official. 

The card is valid from its date of issue until you cease to be a university employee. 

The Employee ID Card demonstrates that you are a valid employee of Robert Gordon University and combines the functions of an ID card, library card and, if you are or become a member of RGU SPORT, a membership card.

When using the library facilities you are subject to the Library Policies.

When using RGU SPORT facilities you are subject to the terms and conditions of RGU SPORT membership

Loss, theft or destruction of the card must be reported to Human Resources.

Once a replacement card has been ordered, a previous card becomes permanently invalid and cannot be reactivated. If found, a card should be returned to:

Human Resources
Robert Gordon University
Central Services Building
Garthdee
Aberdeen AB10 7QB  

You will be given reasonable notice of any changes to these terms and conditions by display within the university. Changes apply from the date specified in the notice. 

If you have any queries about the Employee ID Card please contact Human Resources.

Community Member ID card

Terms and conditions of use.

The card remains the property of the Robert Gordon University. In the event that you cease to be a Community member of the University, the card must be returned to:

RGU SPORT
Robert Gordon University
Garthdee
Aberdeen
AB10 7GE

  • The card is for personal use only and is not transferable. You must not allow any other person to use your card, or the facilities to which the card gives access.
  • The card is valid from its date of issue until you cease to be a Community Member of the University. 
  • The Community Member ID Card is a library card and, if you are or become a member of RGU SPORT, it is also a membership card.
  • Community Membership of the library is renewable annually.
  • When using the library facilities you are subject to the Library Policies
  • When using RGU SPORT facilities you are subject to the terms and conditions of RGU SPORT membership.
  • Loss, theft or destruction of the card must be reported to RGU SPORT immediately by calling 01224 263666.
  • A replacement card can be obtained from RGU SPORT. Once a replacement card has been received, a previous card becomes permanently invalid and cannot be reactivated. If found, a card should be returned to:

    RGU SPORT
    Robert Gordon University
    Garthdee
    Aberdeen
    AB10 7GE
  • You will be given reasonable notice of any changes to these terms and conditions by display within the university. Changes apply from the date specified in the notice.

More information

Library services you can access with your card