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Role and Responsibilities
Professor Dorothy Williams is the Director of the Institute for Management Governance and Society (IMAGES) Research Institute, a multi-disciplinary research institute attached to Aberdeen Business School. The key themes of the institute are Business and Enterprise, Information and Communication, Governance and Society.
She is the Director of the Information: Interactions and Impact (i3) Conference. This biennial conference is concerned with the quality and effectiveness of the interaction between people and information and how this interaction can bring about change in individuals, organisations, communities and society. The conference looks beyond the issues of use and accessibility of technology to questions about the way interaction with the information and knowledge content of today's systems and services can make a difference to people's lives.
Key External/Professional Roles
Professor William's memberships include:
Member of Research Information and Digital Literacies Coalition (RIDLs), 2012 –
Member of the Board of the Scottish Graduate School for Social Sciences (the Scottish ESRC Doctoral Training Centre), 2011 –
AHRC Strategic Reviewer, 2010 –
External REF reviewer for a UK university, 2010-13
Chair of international panel undertaking a review of research in University of Innsbruck Business School, 2010
Member of Research Assessment Exercise 2008 Panel for Library and Information Management.
Member of AHRC Peer Review College, 2006 –
Member of external validation panels: e.g. Doctorate in Health and Social Science (QMUC, 2006); SQA Professional Diploma and Advanced Diploma in Application of ICT in Libraries (SQA, 2005)
Visiting professor, Jageillonian University, Krakow, November 2005.
Project leader for the Infusions information skills training programme, 2004 –
Member of Advisory Committee for Smart Web Technologies Centre.
Member of Advisory Committee of the Scottish Centre for Research in Online Learning and Assessment (SCROLLA)
Consultancy and advisory work with Scottish Executive Education Dept.
Member of judging panel for Scottish Annual National Grid for Learning ICT Innovation Awards.
Areas of Expertise
Impact of Information
- School Libraries
Dorothy's research interests focus around information literacy, and impact of information and information services. She has undertaken a wide range of externally funded research and consultancy/advisory work in these areas, within a range of contexts such as schools and small businesses. She leads the Making Connections Programme, a series of ongoing research studies examining the state of information literacy in UK schools.
Impact of School Library Services on Learning. Funded by the Scottish Library and Information Council (SLIC). May 2013-October 2013.
Accessing implicit knowledge of textiles and design - a smart, living archive for a heritage industry. Funded by AHRC. February 2012-August 2012.
Knowledge exchange for efficient sustainable energy management with the meat and dairy industries in Scotland (ENERMAN). Funded by Horizon. June 2011-June 2014.
'Effective Use of Information within Small and Medium-sized Enterprises' (part of a wider Business Skills for Growth project - www.stepsforgrowth.co.uk This is an ongoing study examining the effective use of information within small and medium-sized enterprises (SMEs) and how effective an information literacy skills intervention is at improving the use of information within an SME.
She also supervises doctoral students including current student, Katie Cooper.
Research Projects (since 1995)
Making Connections: developing information literacy in students receiving support for learning. Scottish Executive Education Department, Jan-June 2006. £10,000. (Project Leader)
The Development of Carer Information Strategies. A collaborative project with the Health Services Research Group. Supported by the Carers Research Partnership.
Teachers' Conceptions of Information Literacy in relation to Classroom Practice. Society for Educational Studies and RGU, 2004-2005. £36,383. (Project Leader)
Access to the knowledge base to support interdisciplinary models of healthcare delivery and clinical priority areas. NHS Scotland, 2003. £14,847. (with S Burnett, Centre for Knowledge Management, The Robert Gordon University)
The nature of future strategy for library and knowledge services for NHS Scotland: a preliminary needs analysis. NHS Scotland, 2003. £7000. (Project leader)
Impact evaluation for Museums, Archives and Libraries: feasibility study of the development of a public access portal to support the sector in impact evaluation. Resource: the Council for Museums, Archives and Libraries. Dec 2002 - Mar 2003. (Project leader)
The use of research by teachers: information literacy, access and attitudes. Economic and Social Research Council. May 2002 - Mar 2003. £41,423. (Project leader)
Impact evaluation for Museums, Archives and Libraries: available evidence. Resource: the Council for Museums, Archives and Libraries. April - Aug 2002. £22,061. (Project leader)
Impact of School Library Services on attainment and learning of primary level students: critical literature review. Resource: the Council for Museums, Archives and Libraries. Jan 2002 - March 2002. £3,403. (Project leader)
Impact of Secondary School Libraries on attainment and learning: critical literature review. Resource: the Council for Museums, Archives and Libraries. Oct - Dec 2001. £6000. (Project leader)
Impact of the school library resource Centre on learning. Library and Information Commission (LIC), Sept 1999 - Feb 2001. £44,500. (Project leader)
Provision of support for ICT development in schools: a survey of Scottish Education Authorities. Scottish Executive Education Department (SEED), August 1999 – February 2000. £5000. (Project leader)
Development of ICT Training Needs Analysis instrument for UK Public Libraries. New Opportunities Fund, August – September 1999. £5000. (Project leader)
Lead Assessor of applications from training providers for approval under the New Opportunities Fund (NOF) ICT training programme for teachers and librarians in Scotland. New Opportunities Fund, Oct 1998 – Oct 1999. Approx.£3000.
Preparation of guidelines and consultation document for ICT in Initial Teacher Education. SOEID, March - July 1998. £7,100. (Project leader)
Access to Electronic Networks: Evaluating Alternative Strategies (AENEAS). Scottish Library and Information Commission, Jan - June 1998. (With Robert Newton, School of Information and Media, The Robert Gordon University)
ICT skills and knowledge needs of teachers. Scottish Office Education and Industry Department, 1997-8. £27,100. (Project leader)
Impact of research information on practitioners. A study of the impact of information skills research in schools. Funded by the British Library Research and Innovation Centre (BLRIC), January - December 1996. £21,695. (Project leader)
- Member of editorial board Journal of Information Literacy, 2012 –
- Member of editorial board of iResearch Series, Facet Publishing, 2012 –
- Committee member for ECGBL, 2008 –
- Member of Research Assessment Exercise 2008 Panel for Library and Information Management.
- Member of AHRC Peer Review College, 2006 –
- Member of external validation panels: e.g. Doctorate in Health and Social Science (QMUC, 2006); SQA Professional Diploma and Advanced Diploma in Application of ICT in Libraries (SQA, 2005).
- Visiting professor, Jageillonian University, Krakow, November 2005.
- Visiting expert, Ministry of Education, Chile/British Council Cooperative Relations Project on Information Skills, October 2005.
- Project leader for the Infusions information skills training programme, 2004 –
- Member of editorial board of Journal of eLiteracy, 2003 to 2005.
- Facilitator, Information Literacy Meeting of Experts, organized by US National Commission on Library and Information Science and UNESCO, Prague, September 2003.
- Associate editor Library and Information Research News, 1997 to 2000.
- Joint editor of Health Libraries Review research column, 1997-1999.
- Committee member, Library and Information Research Group, 1996 – 2000.
- Member of the General Teaching Council for Scotland, 1999 – 2001.
- Invited contributor to European Environment Agency working group on Public Information Policy (1998)
- Member of Research Degrees Committee, The Northern College of Education, 1997 - 2001.
- External Examiner for MSc Information Studies and MA Information and Library Studies, Leeds Metropolitan University, 1995 to 1999.
- Member of Advisory Committee for Smart Web Technologies Centre.
- Member of Advisory Committee of the Scottish Centre for Research in Online Learning and Assessment (SCROLLA).
- Consultancy and advisory work with Scottish Executive Education Dept.
- Member of judging panel for Scottish Annual National Grid for Learning ICT Innovation Awards.
- Referee for applications for research funding for ESRC, AHRB, British Library Research and Innovation Centre.
- External examiner for MPhil and PhD students.
Director of Studies for:
Robertson, J.E. Information skills development in FE: a student centred, computer aided learning approach in Business Studies. DfEE funded. PhD awarded 1994.
Morrison, S. The impact of recent curriculum developments on libraries in independent schools in Scotland. MPhil awarded 1995.
Farmer, J. An examination of awareness, use and management of evidence-based information within the context of health service commissioning in Scotland. PhD awarded 1999.
Steele, W.M. An evaluation of still image functionality with particular reference to image quality and viewer attributes in a Higher Education learning context. PhD awarded 2000.
Newton, R. Evaluation of the development and application of multimedia computer assisted learning in Higher Education. PhD awarded 2001.
Sutton, A. The development of critical skills and attitudes to reading for information 5-14. PhD awarded 2001.
MacLennan, A. Exploring user preferences in 3D information environments. PhD awarded 2008.
Turriff, A. The effective evidence-based high school librarian: a journey to decision,. PhD awarded 2008
Toledano-O'Farrill, R. Conceptions of effective information use and learning in a tele-health organisation: a phenomenographic study of information literacy and knowledge management at work. PhD awarded 2008.
Burnett, S. Knowing through narratives: the role of knowledge within the technological innovation process in the UK upstream oil and gas industry. PhD awarded 2010.
Davies, R. Towards a model of information behaviour of an information provider: a mixed methods study. PhD awarded 2013.
The relationship between access to information and the effects of peripherality. (Ongoing PhD)
Information literacy in transition: an international school community perspective. (ongoing DInfSc)
Patient choice vs patient information: European perspectives. (Ongoing DInfSc)
Effective use of information in an organisational context and how the effective use of information can support decision making in the "real world". (Ongoing PhD)
Publications (2000 onwards)
Burnett, S., Grinnall, A. and Williams, D. What have we learned so far? The development and application of an organisational learning narrative. Knowledge Management Research and Practice, 1-8. Advance online publication 12 August 2013.
Davies, R. and Williams, D., 2013. Towards a conceptual framework for provider information behaviour. Journal of Documentation, 69(4), pp. 545-566.
Burnett, S., Williams, D. and Illingworth, L., 2013. Reconsidering the knowledge audit process: methodological revisions in practice. Knowledge and Process Management, 20(3), pp. 141-153.
Burnett, S., Williams, D. and Grinnall, A., 2013. The strategic role of knowledge auditing and mapping: an organisational case study. Knowledge and Process Management, 20(3), pp. 161-176.
Burnett, S. and Williams, D., 2012. The Role of Knowledge Transfer in Technological Innovation: An Oil and Gas Industry Perspective. Knowledge Management Research and Practice, pp.1-12 Advanced Online Publication, December 2012
Williams, D. Boundaries and Challenges for Information Research: Reflections from the 2009 i3 Conference. Guest Editorial. Libri 60(2), 2010, pp. 93-97.
Marcella, R., Williams, D. and Tourish, N. Riding the rapids through recession. Aberdeen Business Journal, 5, 2009, pp. 16-23.
Williams, D. Information: Interactions and Impact (i3). Guest Editorial. Libri, 58(2), 2008, pp. 63-65.
Williams, D. and Coles, L. Evidence-based practice in teaching: an information perspective. Journal of Documentation, 63(6), 2007, pp. 812-835.
Williams, D. and Wavell, C. Secondary school teachers' conceptions of student information literacy. Journal of Librarianship and Information Science, 39 (4), December 2007, pp. 199-212.
Wavell, C and Williams, D. Tangled Spaghetti: The complex nature of information literacy. ALISS Quarterly, 2(2), January 2007, pp. 31-34.
Williams, D. and Coles, L. Teachers' approaches to finding and using research evidence: an information literacy perspective. Educational Research, 49(2), June 2007, pp. 185-206.
Royle, J., Coles, L., Williams, D. and Evans, P. Publishing in International Journals: An Examination of Trends in Chinese Co-Authorship. Scientometrics, 71(1), 2007, pp. 59-86.
Marshall, L. and Williams, D. Consumer evaluation of the quality of health information materials in a variety of media. Journal of Librarianship and Information Science, 38(3), 2006, pp. 141-156.
Williams, D.A., 2006. Libraries supporting learners. School Librarian, 54(2), Summer, pp.65-67.
Williams, D.A., Wavell, C., Baxter, G., MacLennan, A. and Jobson, D., 2005. Implementing impact evaluation in professional practice: a study of support needs within the museum, archive and library sector. International Journal of Library Management, 25, pp.533-548.
Williams, D.A. and Wavell, C., 2005. Information literacy: what does it mean to you? Connected, 13, Summer, pp.21.
Burnett, S., Williams, D.A. and Webster, L., 2005. Knowledge Support for Interdisciplinary Models of Healthcare Delivery: a study of knowledge needs and roles in Managed Clinical Networks. Health Informatics Journal, 11(2), pp.146-160.
Williams, D.A. and Coles, L., 2004. Teachers reluctant to use research. Connected, 10, Spring, pp.22.
Johnson, I.M, Williams, D.A., Wavell, C. and Baxter, G., 2004. Impact evaluation, professional practice, and policy making. New Library World, 105, No.1196/1197, pp.33-46.
Marcella, R., Davies, S., and Williams, D.A., 2002. The language strategies of Scottish exporters in the food and drink sector. Journal of Small Business and Enterprise Development, 9(4), pp.358-369.
Illingworth, L., Williams, D.A. and Burnett, S., 2002. The costs and benefits of the Internet as a marketing and communications tool: the attitudes, perceptions and experiences within the non-profit environmental sector in Scotland. Aslib Proceedings, 54(5), pp.280-293.
Williams, D.A. and Wavell, C., 2002. Recent research on the impact of the school library resource centre on learning. SCAN, 21(3), Aug, pp.37-40 [ISSN: 07264127]
Williams, D.A. and Wavell, C., 2001. Evaluating the impact of the school library resource center on learning. School Libraries Worldwide, 7(1), Jan, pp.58-71.
Williams, D.A. and Wavell, C., 2001. The school library resource centre and learning: what difference does it make? School Libraries In View, 15, Autumn, pp.6-9.
Williams, D.A. and Wavell, C., 2001. Recent research on the impact of the school library resource centre on learning. The School Librarian, 49(3), Autumn, pp.123-127.
Williams, D.A., Coles L., Richardson, A., Wilson, K. and Tuson, J., 2000. Integrating ICT in professional practice: an analysis of teachers' needs based on a survey of primary and secondary teachers in Scottish schools. Journal of Information Technology in Teacher Education, 9(2), pp.167-182.
Williams, D.A. 2005. Literacies and learning in: Developing the new learning environment: the changing role of the academic librarian. (Eds. Levey, P. and Roberts, S.) Chapter 3. London: Facet.
Williams, D., Wavell, C. and Morrison, K. (2013) Impact of school libraries on learning. Critical review of published evidence to inform the Scottish education community. Final report to Scottish Library and Information Council (SLIC), Oct 2013.
Williams, D., Craw, S., Martin, S., Burnett, S., Wiratunga, N., Morrison, K. and Horsburgh, B. (2013) Accessing Implicit Knowledge of Textiles and Design – a smart, living archive for a heritage industry. Final report prepared for AHRC.
Marcella, R, Williams, D, Tourish, N. (2009) Riding the Rapids: leading the oil and gas industry through recession. A research report for PSN, 2009.
Williams, D.A. and Wavell, C. (2006) Information Literacy in the Classroom: secondary school teachers' conceptions. Final report on research funded by Society for Educational Studies. Aberdeen: Robert Gordon University.
Royle, J., Coles, L. and Williams, D.A. (2005) Scientific co-authorship in China: an examination of co-authoring patterns and the impact of Elsevier journals. Aberdeen: Robert Gordon University.
Williams, D.A. and Coles, L. (2003) The Use of Research Information by Teachers: information literacy, access and attitudes. A report for the Economic and Social Research Council. June.
Burnett, S., Webster, L., Williams, D.A. (2003) Access to the knowledge base to support interdisciplinary models of healthcare delivery and clinical priority areas. Report prepared for NHS Scotland Library and Knowledge Services.
Burnett, S., Webster, L., Williams, D.A. (2003) The Nature of Future Strategy for Library and Knowledge Services for NHS Scotland: a preliminary analysis of user needs. Report prepared for NHS Scotland Library and Knowledge Services.
Williams, D.A., Baxter, G., Wavell, C., and MacLennan, A. (2003) Impact Evaluation Pilot Web Portal. Final report on a study undertaken for Resource: the Council for Museums, Archives and Libraries. Aberdeen: The Robert Gordon University.
Wavell, C., Baxter, G., Johnson, I.M. and Williams, D.A. (2002) Impact evaluation of museums, archives and libraries: a review of available evidence. Final report for Resource: the Council for Museums, Archives and Libraries. Aberdeen: The Robert Gordon University for Re:source: the Council for Museums, Archives and Libraries. ISBN 1 901 085 716
Williams, D.A., Coles, L., and Wavell, C. (2002) Impact of School Library Services on Achievement and Learning in Primary Schools. London: Resource, The Council for Museums, Archives and Libraries and Dept for Education & Skills, 2002.
Williams, D.A., Wavell, C. and Coles, L. (2001) Impact of Secondary School Libraries on Achievement and Learning: critical literature review. Final report of a study funded by Department for Education & Skills and Resource: the Council for Museums, Archives and Libraries. Aberdeen: The Robert Gordon University for DfES and Re:source.
Williams, D.A. and Wavell, C. (2001) The Impact of the School Library Resource Centre on Learning. Final report of a research project funded by Re:source: The Council for Museums, Archives and Libraries. Library and Information Commission Research Report 112. (The Robert Gordon University School of Information and Media Research Report 9). Aberdeen: The Robert Gordon University, 2001 for Re:source: The Council for Museums, Archives and Libraries. ISBN: 1 901 085 67 8 ISSN 1466-2949
Horsburgh, B., Craw, S., Williams, D., Burnett, S., Morrison, K. and Martin, S. (2013) User perceptions of relevance and its effect on retrieval in a smart textile archive. Case-Based Reasoning Research and Development. Lecture Notes in Computer Science Volume 7969, 2013, pp 149-163. 21st International Conference, ICCBR 2013, Saratoga Springs, NY, USA, July 8-11, 2013. Proceedings.
Williams, D. and Wavell, C. (2007) Making connections: the nature and impact of information mediation in the development of information literacy in schools. Paper presented at the first Information: Interactions and Impact (i3) conference, Robert Gordon University, Aberdeen, 25-28 June 2007.
Williams, D.A. (2006) Libraries supporting learners - really? Keynote presentation at Librarians' Information Literacy Annual Conference (LILAC), Leeds University, 27th-29th March 2006. [Power Point presentation]
Williams, D.A. (2005) Libraries supporting learners. Online Proceedings of SETT-The Scottish Learning Festival, SECC Glasgow, 21st-22nd September 2005.
Williams, D.A. (2005) Understanding the impact of the school library on learning: research findings from studies in UK schools. CISSL-IMLS International Research Symposium on "The impact of school libraries on student learning". New York, 28th-29th April 2005.
Williams, D.A. and Coles, L. (2005) Teachers' real-world information literacy: a study of school teachers' use of research information in support of their reflective evidence-based practice. Librarians' Information Literacy Annual Conference (LILAC), Imperial College London, 4th-6th April 2005. CILIP Information Literacy Group
Williams, D.A. (2002) Learning to learn: an ICT training model to support professional development and change in school libraries. In "Continuing Professional Education for the Information Society". Proceeding of the 5th World Conference on Continuing Professional Education for the Library and Information Science Professions. [IFLA] Munchen: Saur, pp.105-114.
Williams, D.A. (2002) The relationship between information literacy and learning. Paper given at the Scottish Education and Teaching Technology. Glasgow, September.
Williams, D.A. and Wavell, C. (2002) Learning and the school library resource centre. In "School libraries for a knowledge society", Proceedings of the 31st Annual Conference of the International Association of School Librarianship, Petaling Jaya, Malaysia, 5th-9th August 2002. Kuala Lumpur: IASL, pp.77-90.
Williams D.A. and Wavell, C. (2002) Searching for excellence: The impact of the school library resource centre on learning. Keynote address at the Annual Conference of the School Library Association, Leeds June.
Williams, D.A. (2002) The relationship between Information Literacy and Learning in Secondary Schools. IT&Ilit 2002, Glasgow University, March.
Williams, D.A. (2001) Information literacy and online networked learning environments. Scottish Centre for Research in Online Learning and Assessment (SCROLLA) Symposium, Glasgow, November.
Williams, D.A. (2000) ICT in schools: research in Scotland. Invited paper for a joint Finnish/Scottish Research Seminar hosted by the Scottish Executive Education Department. Edinburgh, Scottish Executive, 1st June.
Other Conference/Seminar Presentations
Williams, D.A. (2005) Teachers' use of research information: information access and information literacy in professional development. Invited research seminar, Manchester Metropolitan University, February 2005 and RGU, March 2005.
Williams, D.A. (2004) Support for evidence-based practice in teaching: the role of the school librarian? Paper given at International Association of School Librarians Conference, Dublin, 17th-20th June. (to be published as a journal article)
Williams, D.A. (2004) Information competencies. Keynote presentation at Learning and Teaching Scotland/NGfL Masterclass on Information Literacy, Stirling Business Centre, 18th March.
Williams, D.A. (2003) Evaluating the impact of the SLRC. Presentation/workshop at Annual Conference of N Yorkshire Schools Library Service, 15th-17th October.
Williams, D.A. and Wavell, C. (2005) Information literacy - the classroom reality. A workshop based on findings from recent research into teachers' conceptions of information literacy. The Robert Gordon University, 7th December.
Williams, D.A. and Wavell, C. (2001) The impact of the School Library Resource Centre on Learning. One day workshop based on recent research conducted at The Robert Gordon University. Glasgow, Learning and Teaching Scotland, September.