Title: Professor
First Name: Heather
Surname: Fulford
Position: Academic Director
Telephone: +44 (0)1224 263869

Duties and Responsibilities

Professor Heather Fulford is the Academic Director of the Centre for Entrepreneurship and Research Coordinator within Aberdeen Business School. She is a visiting Fellow at Loughborough University, a Fellow of the Chartered Institute of Linguists, a Fellow of the Higher Education Academy, and a Member of the British Computer Society. Her research interests include: enterprise education; business start up resources; social enterprise; ICT in SMEs.

Research Interests

Professor Fulford is a member of the Information & Communication and Business & Enterprise theme research groups within Aberdeen Business School. She supervises doctoral students and is principal supervisor for current students, Ronald AquilinaKaran Dakup and Umar Lawan.

Her research interests are in the areas:
- IT in small businesses
- Electronic commerce adoption and diffusion in SMEs
- Innovation diffusion; language and translation technologies
- Website design and development
- Information security management.


2008: Knowledge Transfer Partnership with Aberdeen Foyer.

2004: £202,011 EPSRC/IMCRC New product development project (Investigators: J. Saker, G. Reed, H. Fulford and V. Story).

2002: £65,295 EPSRC Fast Steam/First Grant Funding to investigate adoption of IT by UK freelance translators.

2002: £4500 HEROBC Reach Out Activity Funding to investigate SME use of web sites for international marketing purposes

External / Professional Roles

Council Member: the Chartered Institute of Linguists
Treasurer: Translating Division, the Chartered Institute of Linguists
Chair: Professional Conduct Committee, the Chartered Institute of Linguists
Member: Information Resources Management Association
Member: the British Computer Society
Fellow: the Higher Education Academy
Board member: Young Enterprise Grampian

Editorial Board Memberships:
- European Journal of Innovation Management 
- Journal of Specialised Translation 
- Encyclopedia of Information Ethics and Security (Information Science Reference)


Selected Book Chapters

Fulford, H., "Local community web portal and small businesses", in Encyclopedia of Portal Technologies and Applications, Tatnall, A. (ed), Hershey: Information Science Reference, 2007.

Fulford, H., and Doherty, N. F. "Information Security Policy Research Agenda", in Encyclopedia of Information Ethics and Security, Quigley, M. (ed) Hershey: Information Science Reference, 2007.

Doherty, N.F. and Fulford, H., "Exploring the effectiveness of information security policies", in Emerging Information Resources Management and Technologies, Khosrow-Pour, M. (ed.), Idea Group Publishing, Hershey, 2007, pp 43-66.

Fulford, H., "World Wide Markets and the World Wide Web: Problems and Possibilities for Small Businesses", in Impact of E-commerce on Consumers and Small Firms. Gray, C. and Zappala, S. (eds.) 
Aldershot: Ashgate Publishing Limited, 2006, pp 151-160.

Fulford, H., "A Community Web Site Initiative: Impacts on Small Businesses", in Global Electronic Business Research: Opportunities and Directions, Al-Qirim, N. (ed), Hershey: Idea Group Publishing, 2006, pp 114-131.

Doherty, N.F. and Fulford, H., "Information Security Policies in Large Organisations: The Development of a Conceptual Framework to Explore Their Impact", in Information Security and Ethics: Social and Organizational Issues, Quigley, M. (ed.), IRM Press, Hershey, 2004, pp 238-260.

Fulford, H. and Granell-Zafra, J., "Translation Tools: Developing a Conceptual Framework for Studying their Adoption and Usage by Small Translation Businesses in the UK", in Panorama Actual de la Investigacion en Traduccion e Interpretacion, Ortega Arjonilla, E. (ed), Editorial Atrio, Granada, 2004, pp 435-445.

Fulford, H. and Granell-Zafra, J., "Internet Skills and Translation: Training Freelance Translators to Explore, Exploit and Evaluate the Potential of Web-Based Resources", in Internet in Linguistics, Translation and Literary Studies, Posteguillo, S., Ortells, E., Ramon, J., Bolanos, A. and Alcina, A. (eds), Universitat Jaume 1, Castellon, 2003, pp 223-239.

Selected Articles in Academic Journals

Fulford, H.  The translator’s bookshelf: the role of reading in a freelance translator’s continuing professional development portfolio.  The Journal of Specialised Translation, Issue 17, Jan 2012, pp. 271-283.

Doherty, N. F., Anastasakis, L. and Fulford, H. Reinforcing the security of corporate information resources: a critical review of the role of the acceptable use policy. International Journal of Information Management, 31 (2011), pp. 201-209.

Doherty, N.F., Anastasakis, L. and Fulford, H. The information security policy unpacked: a critical study of the content of university policies. International Journal of Information Management, 29 (2009), pp. 449-457.

Fulford, H. The World, the Web and SMEs: Stepping stones across language and cultural divides, International Journal of Entrepreneurship Innovation. 2009, 10(3), 191-199.

Fulford, H. and Rizzo, A.  "A conceptual model for the strategic orientation of small firms", Journal of Enterprising Culture. 2009, Vol. 17(1), pp. 25-54.

Fulford, H. and Granell-Zafra, J. The Internet and the Freelance Translator. International Journal of Translation, 20(1-2), 2008, pp. 5-18.

Fulford, H. review of Somers, H. (Ed.), "Computers and Translation: a Translator's Guide", The Journal of Specialised Translation, Issue 7, January 2007, pp 217-219.

Rafiq, M. and Fulford, H., "Loyalty Transfer from Offline to Online Stores in the UK Grocery Industry", International Journal of Retail and Distribution Management, 33(6), 2005, pp 444-460.

Doherty, N.F. and Fulford, H., "Aligning the Information Security Policy with the Strategic Information Systems Plan", Computers & Security, 25, 2006, pp 55-63.

Fulford, H. and Doherty, N.F., "The Application of Information Security Policies in Large UK-Based Organizations: An Exploratory Investigation", Information Management & Computer Security, 11(3), 2003, pp 106-114.

Doherty, N.F. and Fulford, H., "Do Information Security Policies Reduce the Incidence of Security Breaches: An Exploratory Analysis", Information Resources Management Journal, 18(4), 2005, pp 21-39.

Fulford, H. and Granell-Zafra, J. "The Internet and the Freelance Translator", International Journal of Translation, 2008 (in press).

Fulford, H. and Granell-Zafra, J., "Translation and Technology: A Study of UK Freelance Translators", The Journal of Specialised Translation, Issue 4, July 2005, pp 2-17.

Fulford, H., "Exploring Terms and their Linguistic Environment in Text: A Domain-Independent Approach to Automated Term Extraction", Terminology: International Journal of Theoretical and Applied Issues in Specialized Communication, 7(2), 2001, pp 259-279.

Fulford, H., "Translation Tools: An Exploratory Study of their Adoption by UK Freelance Translators", Machine Translation, 16(4), 2001, pp 219-232.

Selected Articles in Professional Journals

Fulford, H., "The World Wide Web: Terminology Resources for Translators", The Linguist, 38(4), 1999, p. 109.

Fulford, H., "Continuing Professional Development for Linguists", The Newsletter of the National Register of Public Service Interpreters, Issue 7, July 2003, pp 2-3.

Fulford, H., "Unravelling the Web for Linguists", The Linguist, 44(6), 2005, pp 172-173.

Fulford, H., "IT Corner", The Linguist, 45(3), 2006, pp 86-87.

Fulford, H., "It's the business", The Linguist, 46(4). 

Fulford, H., "Online Resources for Developing IT Knowledge and Skills", The Linguist, 46(5).

Selected Conference Papers

Fulford, H., "Developing Document Analysis and Data Extraction Tools for Entity Modelling", Natural Language Processing and Information Systems: Lecture Notes in Computer Science, 1959, Bouzeghoub, M., Kedad, Z. and Metais, E. (eds), Springer Verlag, 5th International Conference on Applications of Natural Languages to Information Systems, NLDB 2000 Versailles, France, June 2000, pp 265-275.

Fulford, H. and Bowers, D., "From Data Capture to Code Generation: Tools for Entity Modelling'", Proceedings of the 8th European Conference on Information Systems, Vienna, July 2000, pp 236-243.

Fulford, H., "Net Presence: Monolingual or Multilingual? A Study of UK SMEs", Proceedings of the International Association of Language and Business XXVth Annual Conference, Schmitz, K.-D. (ed), Vienna: TermNet Publisher, Language Technologies for Dynamic Business in the Age of the Media, Koln, November 2000, pp 39-49.

Fulford, H., "Freelance Translators and Machine Translation: An Investigation of Perceptions, Uptake, Experience and Training Needs", Proceedings of the 6th European Association for Machine Translation Workshop, UMIST, Manchester, November 2002, pp 117-122.

Doherty, N.F. and Fulford, H., "Information Security Policies in Large Organisations: Developing a Conceptual Framework to Explore their Impact", Information Technology and Organizations: Trends, Issues, Challenges and Solutions, Idea Group Publishing, 2003 Information Resources Management Association International Conference, Philadelphia, USA, May 2003.

Fulford, H. and Granell-Zafra, J., "The Freelance Translator's Workstation: An Empirical Investigation", Proceedings of the 9th European Association for Machine Translation Workshop, University of Malta, 26th April 2004, pp 53-61.

Fulford, H., "Designing Export-Focussed Web Sites: Proposing a Staged Approach for UK Small Businesses", Innovations Through Information Technology, Idea Group Publishing, 2004 Information Resources Management Association International Conference, New Orleans, USA, May 2004.

Rafiq, M. and Fulford, H., "Customer Loyalty in the UK Online Grocery Industry", The European Institute of Retailing and Services Studies, 11th International Conference on Recent Advances in Retailing and Services Science, Prague, July 2004.

Fulford, H. and Granell-Zafra, J., "The Uptake of Online Tools and Web-Based Language Resources by Freelance Translators: Implications for Translator Training, Professional Development, and Research", Proceedings of the Second International Workshop on Language Resources for Translation Work, Research and Training, 20th International Conference on Computational Linguistics, University of Geneva, August 2004, pp 50-60.

Fulford, H., "From Non-Adoption to Adoption of the Internet in Small Businesses: An Investigation", Proceedings of the 30th Annual IAREP Congress, Prague, 21st September 2005.

Granell-Zafra, J. and Fulford, H., "Electronic Networks and IT Skills Development in Micro Businesses", Illuminating Entrepreneurship - The Theory and Practice of Enterprise Creation and Development, Institute for Small Business and Entrepreneurship 28th National Conference, Blackpool, November 2005.

Anastasakis, L, Fulford H., and King, M. (2006) "E-commerce adoption the manufacturing SMEs: a study of CEO reflections", International Entrepreneurship - from local to global enterprise creation and development, Proceedings of the 29th Institute for Small Business & Entrepreneurship Conference, October - November 2006, Cardiff-Caerdydd, UK.

Fulford, H. and Anastasakis, L. (2007) "Internet adoption decisions in small businesses: the impacts of a local web portal", IGI Publishing, 2007 Information Resources Management Association International Conference, Vancouver, Canada, May 2007.

Rizzo, A. and Fulford, H. (2007) "An analysis of the predominant dimensions of strategic behaviour for small firms in Malta", International Entrepreneurship - stimulating smarter successful small businesses world-wide, 30th Institute for Small Business and Entrepreneurship Conference, November 2007, Glasgow.