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Role and Responsiblities
Senga Briggs is a lecturer in the Management department and teaches at all levels including undergraduate, postgraduate and on several MBA programmes. Her main areas of expertise are in quality management and project management with special interests in service quality, customer service and online learning.
Her current research project is in the area of student choice. This is an on-going project which has the long term aim of developing an Indicator of Choice at undergraduate level for use by Scottish universities. Academic papers, in this area, are currently being prepared and follow up work is ongoing with Scottish universities.