The University is committed to constantly working towards improving the learning experience and relies on feedback on all aspects of students' experiences to do so.

Find out how you can 'get involved' at University.  The different ways you can provide feedback, as well as actions that have been taken in response to student feedback.

Have your say

Some of the ways you can provide your views and opinions are:

Through informal links which exist between students and staff. You should feel able to approach members of staff to give them informal feedback on what is going well and/or areas that could be enhanced.

Through completing Student Experience Questionnaires which will be issued at regular intervals throughout your course. The results provide Course Teams, as well as School and University management, with a wealth of information to help understand and improve students' experiences.

Through becoming a Student Representative engaged in formal Staff Student Liaison mechanisms within Schools.  By doing so you may well influence decision-making processes.  You will also have the opportunity to develop valuable transferable skills, whilst contributing to enhancements being made.  A wide range of committees across the University also have student representation.  Student Reps are also regularly invited to meetings with Senior Management.

If you are not interested in becoming a Student Rep yourself, please remember that they are appointed to represent you - take the time to pass on your views to your Rep as they may well help to improve the learning experience for you and your classmates.

The Student Association is made up of elected officers who have regular formal and informal contact with the University. If you have an issue that your are unable to resolve within your course, or school, you can contact one of the Sabbatical team or Faculty Officers for advice.

At least every six years an Institution Led Subject Review process is undertaken for each subject, this involves a panel of individuals from within the University as well as external members. In reviewing the subject they hold meetings with current and past students about their experiences.

'You Said, We Did'

To make sure the University makes the most of the feedback provided by students: staff consider feedback at Course, School and University level and provide details of any actions being undertaken as a result through a process called 'Annual Appraisal' which is completed for each course and support service.

For example as a result of student feedback on central facilities and service in Session 2012/13 changes were made in a number of key areas.  Some examples are that the university recently: 

  • Introduced a new Student Portal;
  • Increased silent study, and bookable group study rooms, in the library at Garthdee
  • Extended opening hours for the library at Garthdee
  • Invested in new accommodation facilities
  • Liaised with external providers to increase the number of buses at peak times, and re-route  through the Garthdee Campus
  • Enhancements to the food offer at all sites
  • Created Student Central, in FHSC, making services more accessible to students.  

 

 

Recognition

The University values the contribution made by Student Reps and awards all Reps with a certificate at the end of their year of service in recognition of their contribution.

 In addition all students are invited to engage with the following, and the Student Rep role may be an element which you could choose to include within your evidence base: 

  • The Student Involvement and Contribution Awards scheme which aims to recognise students who have made a significant contribution to improving the learning experience. 
  • The new Extra-Curricular credit-rated module which aims to formally recognise the range of co-curricular activity which students engage in, beyond the formal curriculum, and the personal growth and skills development derived from such activities.  [Further details will be issued by the Study Skills and Access Unit during Semester 1.]

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