Quality Management MSc

Quality Management Degree

1. Overview

This online quality management degree provides relevant practical knowledge in the field of quality management that can be applied in a work environment.

Our MSc will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

2. What you will study

The course comprises a range of specialist subject areas focusing on Quality Systems, Quality Improvement and Management Development. These key areas will help an organisation with the areas of quality assurance (QA), quality control (QC), and continuous improvement.

  • Quality Systems: Those which help organisations deliver products and services. These provide a practical guide for managing, designing, implementing and assessing to meet quality standards.
  • Quality Improvement: This is concerned with the tools and techniques that help organisations improve in all aspects of their product/ service offerings and processes, providing a toolkit of improvement mechanisms for use in the work environment.
  • Management Development: Through a focus on a strategically important aspect of your organisation, you will learn to analyse risk at a strategic and operational level and identify suitable controls to eliminate, reduce or transfer such risks.

The modules on the course are as followings:

Stage 1

Exit Award: PgCert Quality Management

Stage 2

Exit Award: PgDip Quality Management

Stage 3

Award: MSc Quality Management

Modules and delivery order may change for operational purposes.

The University regularly reviews its courses. Course content and structure may change over time. See our course disclaimer for more information. 

3. How you will learn

This course is delivered via our online virtual learning environment (Campus Moodle) allowing you to interact effectively with lectures and colleagues alongside accessing a wide variety of online resources. Our online resources and databases are very extensive with up to date research collections and materials. Our online study approach simulates the traditional classroom environment. Course materials will be made available on Moodle for you to access and study including e-engaging and e-discussion with lecturers and other online participants. You will be working on both individual and group-based activities as well as case study based assignments. Interactivity is a key component in this course and has been specifically designed to accommodate busy professionals who want flexibility in their study. The course is delivered through a variety of online technologies like discussion forums, online materials, online tutorials, online activity work, online practical work (client based case study), student-centred learning and private study. This online study model has been proven very successful for our participants and also the value and benefit gained by completing this course.

Our Distance Learning Model:

Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced academics and industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.
Our virtual learning environment, CampusMoodle offers students flexibility of where and when they can study, offering full and open access to tutors and other class members. Students have the benefit of being part of a group of learners with the invaluable opportunity to participate in active, group-related learning within a supportive online community setting. The online campus provides students with lectures and course materials and it also includes:

  • Virtual tutorials
  • Live chat
  • Discussion forums, blogs and chats - student and tutor led
  • Up-to-date web technology for delivery methods
  • User friendly material
  • Access to our online library

As online learners, students are part of a 'virtual cohort' and the communication and interaction amongst members of the cohort is a significant aspect of the learning process.

Further details are also available from our Guide to Distance Learning.

4. Entry requirements

Candidates should normally possess either a degree/Honours degree or degree-equivalent qualification in a relevant degree subject, awarded by a UK University or recognised Overseas Institution or qualifications of an approved Professional Body or Institution. Candidates with relevant industrial, commercial or professional experience at a level sufficient to justify exemption from the normal requirements may be considered.

In certain circumstances, students with ordinary degrees but with extensive appropriate work-experience within the sector can be admitted to a particular course at the discretion of the Course Leader and the Postgraduate Management Team.

All international students, for whom English is not their first language, must provide evidence of linguistic ability, by gaining IELTS 6.5 prior to receiving an unconditional offer of a place on the course.

English Language Requirements

5. Placements and accreditations

This Masters in Quality Management is accepted by the Chartered Quality Institute (CQI) - formerly the Institute of Quality Assurance (IQA) - as part of the academic entry requirements for full CQI membership. Acceptance of our MSc Quality Management with the Institute is evidence that this course is committed to maintaining high standards of professional skill, ability and integrity of our learners and participants including meeting wide range of industry demands in quality management approaches. The acceptance of this course by the CQI also demonstrates that you will acquire the necessary knowledge, competencies and skills to match these requirements and to gain recognition within the sector. The structure of the course allows you to gain the skills and knowledge which are applicable to a variety of different sectors, enabling you to enter your chosen industry with the necessary qualifications. This course is accepted as part of qualification route to full CQI Membership (MCQP).

6. Student Funding

Merit Scholarship
Aberdeen Business School offers a number of merit scholarships to our outstanding students.  Find out more information on Merit Scholarship.

Opito Scholarship
This scholarship is open to students undertaking MSc studies relevant to the Oil and Gas industry. Find out more about the Opito Scholarship.

Alumni Discount

Robert Gordon University is delighted to offer a 20% loyalty discount on course fees for all alumni who have graduated from RGU, further information available via the Alumni page.

7. Course Fees

For Academic Year 2016/2017

All Students

  • £3,150 Stage 1
  • £3,150 Stage 2
  • £2,100 MSc Dissertation stage

For Academic Year 2015/2016

All Students

  • £3,660 Stage 1
  • £3,660 Stage 2
  • £2,440 MSc Dissertation stage

For Academic Year 2014/2015

All Students

  • £3,530 Stage 1
  • £3,530 Stage 2
  • £2,340 MSc Dissertation stage

For Academic Year 2013/2014

All Students

  • £3,410 Stage 1
  • £3,410 Stage 2
  • £2,270 MSc Dissertation stage

For Academic Year 2012/2013

All Students

  • £3,284 Stage 1
  • £3,284 Stage 2
  • £2,192 MSc Dissertation stage

For Academic Year 2011/2012

All Students

  • £3,204 Stage 1
  • £3,204 Stage 2
  • £2,136 MSc Dissertation stage

All course fees are reviewed annually and subject to change. Published fees apply to the course's mode of delivery. You will also be liable to pay a graduation fee of £40 before receiving a University award.

For further information see Student Finance pages


8. How to apply

Course Enquiries

If you have any course related questions, please contact the course leader - managementops@rgu.ac.uk

All students can apply online by visiting Apply Online.

If you have any queries, please contact our Admissions Office: 

9. Prospects

Quality management is a skill which is sought after by industry globally and this course will equip you with the knowledge and expertise for a career as a leading quality professional. This course is designed to enhance your knowledge of Total Quality Management (TQM). This knowledge will enable you to add value to an organisation, in terms of developing and influencing strategy whilst understanding processes, performance measurement techniques and benefits management.

Our graduates have gone on to successful careers in a variety of industry sectors. These include energy, charity, pharmaceutical, and mining in roles such as-

  • quality manager
  • reliability manager
  • project quality controller
  • quality auditor
  • technical inspector
  • quality planner

Back to distance and flexible learning
sApply Online Contact us - Postgraduate Enquiries sRequest a Prospectus RHS


Start date

September or January

Course length

3 years

Mode of Attendance


Academic school
Management Department Aberdeen Business School
Accepted By
Chartered Quality Institute

Postgraduate Guide

“The virtual learning environment and online library provided a one-stop-shop for everything I needed to know as a student.”

Distance learning student

Robert Gordon University, Garthdee House, Garthdee Road, Aberdeen, AB10 7QB, Scotland, UK: a Scottish charity, registration No. SC013781