Student Administration

Student Administration is responsible for the provision of efficient administrative processes that support both students and staff in relation to student records and information as well as student financial advice and guidance. The Head of the Department is Julie Guest.

The following sections within Student Administration are:

Business Information

Business Information is responsible for:

  • Providing details of student numbers for internal and external  purposes
    e.g. Course Appraisal, Course Portfolio Analysis, QAEC and  in support of Outcome Agreement, Key Performance Indicators and league table
  • SFC Early and Final Stats Return
  • Compilation of student projections and service teaching for the RAM 
  • Reporting to support Freedom of Information Requests
  • Ad hoc data provision for customers throughout the university

Student Finance

 The Student Finance Office is responsible for:

  • Student financial guidance
  • Fee enquiries
  • Financial Support e.g. Hardship Fund, International Fund and Emergency Loans
  • Charging of student fees
  • Collection of student fees 
  • Debt Management

The Student Finance Team can help deal with prospective students' financial queries at open days and they also provide support for student payments and fee queries during enrolment.

Student Records

The Student Records Office is responsible for:

  • Online enrolment
  • Co-ordination of supported enrolment
  • Communication with returning students re enrolment and graduation
  • Data quality
  • Student HESA Return and Overseas Aggregate Return
  • Provision of data to support the HESA DLHE Return and NSS
  • Provision of  training and development support for the assessment process
  • Graduation - student invites and certificates
  • Administrative developments
  • Third Party requests for Student Award Verifications

General Enquiries

Business Information:

Enrolment Enquiries:

Student Finance: or 01224 262 664

Student Records: or 01224 262 205

News RSS

  1. 25, October, 2016 Career Opportunities Fair

    Attend the Career Opportunities Fair on Thursday 27 October which is open to students and graduates from all Universities  

  2. 20, October, 2016 RGU to welcome prospective students at its Undergraduate Open Day

    Sir Ian Wood Building with RGU sign

    RGU will open its doors to prospective students this month for its final Undergraduate Open Day of 2016.  

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